The primary goal of the Office of the Student Ombuds is to provide students confidential consultation in assisting with the possible resolution of any university-related concern, grievance or appeal. Students work closely with the Student Ombuds in developing both informal and formal strategies that will assist them in resolving their university-related concerns.

The Ombuds Office also works directly with faculty and staff, providing consultation related to university policies and procedures. It has established itself as an objective, nonbiased operation that continues to work towards developing a fair and equitable university community.

The Office of the Student Ombuds has continued to grow in the number of students it serves and this trend is expected to continue in the years ahead. On an annual basis, over 500 students use the services of the office

The Office of the Student Ombuds is located on the second floor of the Kent Student Center, Room 250.   Sheryl Smith, Student Ombuds,  can be reached at ombuds@kent.edu or by calling (330)672-9494.