Student and Faculty Technical Support
- 330.672.HELP (4357), 24 hours a day, 7 days a week.
: Visit http://support.kent.edu
and open a support ticket
List of Compatible Browsers
Mozilla Firefox (Recommended with Blackboard Learn)
How to clear your Browser cookie and cache
Please view these detailed instructions for clearing your browser cache and cookies.
Software , Players and Plug-Ins
Java - In order to access all functions in Blackboard, a user will need to have the Sun Java Run-time Environment (JRE) installed as well. Currently, the only supported JRE configuration with Blackboard is Java 6 Update 13 or higher.
Mac OSX Leopard, and Snow Leopard, come with Java. Use the Software Update
feature (available on the Apple menu) to check that you have the most up-to-date version of Java for your Mac.
PDF Browser Plugin (Mac )
Adobe Acrobat Reader
Windows Media Player
Last Modified: 9/17/2013