The Center for Public Administration and Public Policy at Kent State University has designed training programs to address the area of management skills. Each program meets for two and one half hours weekly over a designated period.
The supervisory programs emphasize the integration of text readings, small group discussions, role play, case studies, and practical application to the job. The on-campus supervisory programs are held on an annual basis during the fall semester.
The center will also provide the programs at client sites. In client-based programs, every effort is made to customize the program to individual needs.
Basic Supervisory Skills for the Newly Appointed Supervisor
This program is designed to help you learn basic management skills through reading, discussion, and practice. It will accelerate your transition from managee to manager. It will help you learn when it is appropriate to be a team player, a coach, or a cheerleader in your work group. You will discover survival techniques for yourself, improve your potential for promotion, and develop confidence in your ability to manage people. Who should attend: Supervisors and managers in public or nonprofit private organizations who are new to their jobs (less than two years of supervisory experience) or those anticipating promotion to a supervisory level. This program would also be of use to managers who wish to refresh their knowledge of basic management techniques.
Program Topics: The Role and Functions of the Supervisor, Communication, Leadership, Motivation, Performance Appraisal, Decision Making and Problem Solving
Dates, Times, and Location (TBA): Please call (330) 672-7148 for the latest information on dates, times and locations.
Registration Information: Contact The College of Continuing Studies, 204 Michael Schwartz Center, Kent State University, Kent OH, (330) 672-3100 or (800) 672-KSU2.
Advanced Supervisory Skills for the Experienced Supervisor
This program is designed to explore in-depth the toughest parts of a manager's job: listening effectively, making decisions, managing change, promoting effective participation of employees as a team, and making the most of your time (including making every meeting count!). You will gain greater insight into how best to play the pivotal middle-manager's role, where you must please those above and below you in the organization. Who should attend: Experienced supervisors (three to eight years of experience) and mid-level managers in public or nonprofit private organizations who desire an in-depth exploration into major management concepts and techniques. Supervisors and mid-level managers who are responsible for planning and directing daily operations of an organizational unit would also benefit.
Program Topics: Managing Diversity, Managing Performance Problems, Project Management: Building a Project Team, Managing Conflict, Influence and Persuasion, Ethics in the Workplace.
Dates, Times, and Location (TBA): Please call (330) 672-7148 for the latest information on dates, times and locations.
Registration Information: Contact The College of Continuing Studies, 204 Michael Schwartz Center, Kent State University, Kent OH, (330) 672-3100 or (800) 672-KSU2.