Business & Technical Writing | Kent State University

Business & Technical Writing

The Department of English offers 4 courses in business, professional, and technical writing, and they are routinely taught in a computer class in Satterfield Hall or around the campus:

  • Eng20002 Introduction to Technical Writing
  • Eng30061 Writing in Business
  • Eng30062 Principles of Technical Writing
  • Eng30063 Professional Writing

The objective of the business, professional, and technical writing courses is to develop writing skills so that students are able to create effective reports and documents for professional settings and to communicate effectively with other professionals and customers. Topics of the courses include:

  • Writing Routine Business Letters
  • Persuasive Writing
  • Types of Reports--Proposals and Analytical Reports
  • Elements of Formal Reports
  • Integrating Graphics into Documents
  • Summarizing Information--Abstracts/Executive Summaries
  • Collaborative Writing
  • Oral Presentation Skills
  • Writing Job Application Materials--Resumes/Cover Letters

In addition to these topics, students taking Technical Writing develop the following skills associated with technical documents:

  • Use of Definitions in Documents
  • Use of Instructions in Manuals and other Documents
  • Use of Descriptions in Technical Writing