Human Resources

Employer Support of the Guard and Reserve

Training Workshops for Non-Supervisory Faculty & Staff

Click on each title of a workshop below to expand it and view the complete description.

Employee Staffing and Interviewing

Workshop # IESI

Participants will learn about the PDQ, the job analysis, the job description and the supervisor's role in the staffing process. In addition, other important forms such as the AGID and the role of the Office of Affirmative Action will be discussed. The second portion of this workshop will examine how to use behaviorial interviewing as a tool in assessing and selecting candidates for a position.

Group	Format	Length	Who Should Attend
	Instructor	4 hours	New Supervisors,Non-Supervisory Faculty and Staff

Interpersonal Communication for Supervisors

Workshop # IICS

In this four-hour workshop, participants will examine the components of communication: verbal communication, active listening, non-verbal communication and feedback. Participants will use group discussion to share experiences and apply the information in a supervisory context.

Group	Format	Length	Who Should Attend
	Instructor	4 hours	New Supervisors,Non-Supervisory Faculty and Staff

Management Skills - Using DiSC to Direct and Delegate (Part 2 of 3)

Workshop # IMS2

This workshop will build upon the information learned in Part 1 (prerequisite for participating in Part 2). Participants learn about their directing and delegating styles and how to identify the needs of others. They will discuss and write a plan on how to effectively engage an employee that has a different style from their own.

Group	Format	Length	Who Should Attend
	Instructor	3 hours	All Kent State Faculty and Staff,Managers,Non-Supervisory Faculty and Staff,Supervisors

Planning and Decision Making for Supervisors

Workshop # IPDM

A four hour workshop where participants will study the components of a plan and the supervisors role in planning as well as various methods and techniques to conduct an effective plan. Participants will also examine the difference between decision making and problem solving and how supervisors can utilize consensus decision making.

Group	Format	Length	Who Should Attend
	Instructor	4 hours	New Supervisors,Non-Supervisory Faculty and Staff

Supervising Successful Performance

Workshop # ISSP

This one day workshop will closely examine the role of the supervisor as a coach and provide a coaching model for supervisors to use for improving employee performance. Participants will also examine several different types of difficult behavior and how a supervisor can identify and modify those behaviors to make employees more successful.

Group	Format	Length	Who Should Attend
	Instructor	8 hours	New Supervisors,Non-Supervisory Faculty and Staff

The Competent Supervisor

Workshop # IES

Description: This 4-hour workshop will give supervisors the tools needed to become more effective. Participants will gain valuable knowledge and skills from hands-on exercises and scenarios. Supervisors are the link between their team and the rest of the organization. The environment that a supervisor creates can impact staff development, employee relations, retention and more. Learn what it takes for you to excel in your role by first taking a self-scoring questionnaire that will give insight into your strengths and challenges in five competency areas that are critical to supervisors:

• Setting Direction
• Planning and Organizing
• Coaching/Developing People
• Measuring and Managing Performance
• Maintaining Effective Relationships

Group	Format	Length	Who Should Attend
	Instructor	4 hours	New Supervisors,Non-Supervisory Faculty and Staff