Human Resources

Employer Support of the Guard and Reserve

Supervisory

Click on each title of a workshop below to expand it and view the complete description.

Assessing and Improving the Performance of Others

Workshop # IAIP

This course uses small group discussion and case studies to better understand the importance of performance management. The process will be thoroughly examined from the manager's and employee's points of view to better enable managers to fully utilize the evaluation process as a way to encourage and develop employees. In addition, participants will learn more about how to properly prepare and conduct an effective performance evaluation. Also, the role of the manager after the evaluation is concluded will be explored.

Group	Format	Length	Who Should Attend
	Instructor	3 hours	Managers,New Supervisors,Supervisors

Bullying in the Workplace: Manager Version - How to Recognize It and How to Stop It

Workshop # OBWM

This online course on bullying was created specifically for supervisors and managers to help them recognize and proactively address workplace bullying. After completing this course, managers will be able to identify bullying behaviors, distinguish between performance management and bullying, explain the effect bullying has on the workplace, select an appropriate strategy for dealing with a bully, state the consequences of bullying another employee and select a course of action to prevent workplace bullying or respond to a concern about workplace bullying.

Group	Format	Length	Who Should Attend
	Online	1 hour	Managers,New Supervisors,Supervisors

Candidate Recruitment Series l: Getting Started

Workshop # ICRSI

The search process actually begins long before the position is open. There are critical elements that must be addressed before you can begin your search. In this session participants will learn about important elements of recruitment that can impact the success of the process.

Group	Format	Length	Who Should Attend
	Instructor	2 hours	New Supervisors,Supervisors

Candidate Recruitment Series ll: Understanding the Rules of the Search Process

Workshop # ICRS2

It is imperative that hiring managers as well as search committee chairs and members understand the legal ramifications of their actions during the search process. Understanding relevant laws and university policies help to ensure that all members involved are representing Kent State as a leading institution of learning.

Group	Format	Length	Who Should Attend
	Instructor	2 hours	New Supervisors,Supervisors

Candidate Recruitment Series lll: Finding the Best Candidate

Workshop # ICRS3

The marketplace for talent has never been more competitive. As a hiring manager it is no longer enough to post a position in the chronicle of higher education or Monster.com and expect the best talent pool. A new set of behaviors and techniques are required to locate and appeal to high performing job seekers.

Group	Format	Length	Who Should Attend
	Instructor	2 hours	New Supervisors,Supervisors

Candidate Recruitment Series lV: Closing the Deal; Assessing Candidates and Making the Offer

Workshop # ICRS4

It can be difficult differentiating between several strong candidates, so having standards in place will help you assess them fairly. You will also learn how to make a job offer that gets accepted. The work doesn't end there though. In this workshop we will also look at key success factors beyond recruitment.

Group	Format	Length	Who Should Attend
	Instructor	2 hours	New Supervisors,Supervisors

Employee Staffing and Interviewing

Workshop # IESI

Participants will learn about the PDQ, the job analysis, the job description and the supervisor's role in the staffing process. In addition, other important forms such as the AGID and the role of the Office of Affirmative Action will be discussed. The second portion of this workshop will examine how to use behaviorial interviewing as a tool in assessing and selecting candidates for a position.

Group	Format	Length	Who Should Attend
	Instructor	4 hours	New Supervisors,Non-Supervisory Faculty and Staff

Employment Law and Harassment Prevention for Supervisors

Workshop # IELHP

A four-hour workshop that examines what supervisors must know regarding: Title VII of the Civil Rights Act of 1964 (illegal discrimination), Age Discrimination in Employment Act (ADEA) of 1967, Americans with Disabilities Act (ADA) of 1990, Fair Labor Standards Act (FLSA) and Harassment Prevention.

Group	Format	Length	Who Should Attend
	Instructor	4 hours	Managers,New Supervisors,Supervisors

Establishing Unit and Departmental Goals

Workshop # IEUDG

This workshop will take a detailed look at the seven skill categories of effective goal setting and receive input on areas of strength, as well as development opportunities as it pertains to the topic. Participants will identify your level of proficiency in goal setting for your unit or department, identify the seven skills categories of effective goal setting and their importance and identify the steps needed to achieve unit or department goals.

Group	Format	Length	Who Should Attend
	Instructor	3 hours	Managers,Supervisors

Interpersonal Communication for Supervisors

Workshop # IICS

In this four-hour workshop, participants will examine the components of communication: verbal communication, active listening, non-verbal communication and feedback. Participants will use group discussion to share experiences and apply the information in a supervisory context.

Group	Format	Length	Who Should Attend
	Instructor	4 hours	New Supervisors,Non-Supervisory Faculty and Staff

Managing Change Transition

Workshop # IMCT

The purpose of this workshop is to provide a tool for surfacing concerns participants have while moving through the four phases (denial, resistance, exploration and commitment)of change. A model for discussing, understanding, and mastering change transitions will be introduced. In this course, participants will understand the four phases of change, pinpoint their current stage in the transition process and identify tips and develop an action plan for managing change transitions.

Group	Format	Length	Who Should Attend
	Instructor	3 hours	All Kent State Faculty and Staff,Managers,Supervisors

Planning and Decision Making for Supervisors

Workshop # IPDM

A four hour workshop where participants will study the components of a plan and the supervisors role in planning as well as various methods and techniques to conduct an effective plan. Participants will also examine the difference between decision making and problem solving and how supervisors can utilize consensus decision making.

Group	Format	Length	Who Should Attend
	Instructor	4 hours	New Supervisors,Non-Supervisory Faculty and Staff

Preventing Harassment on Campus

Workshop # OPHC

Customized to the Kent State environment, this course provides employees with the information they need to prevent and report sexual harassment and other forms of workplace harassment. Interactive scenarios display the "gray area" situations involving all types of unlawful harassment, including race, national origin and religion.

Group	Format	Length	Who Should Attend
	Online	1.5 hours	All Kent State Faculty and Staff

Preventing Workplace Violence

Workshop # OPWV

This course clarifies the nature and scope of workplace violence and identifies some of the best practices for identification and prevention. Participants will gain an understanding of early warning signs, find out how to respond effectively in a violent situation and learn about university resources that are available. The course features some thought-provoking vignettes and video clips from subject matter experts. All employees whether they have supervisory roles or not, are encouraged to take the course.

Group	Format	Length	Who Should Attend
	Online	1 hour	All Kent State Faculty and Staff

Supervising Successful Performance

Workshop # ISSP

This one day workshop will closely examine the role of the supervisor as a coach and provide a coaching model for supervisors to use for improving employee performance. Participants will also examine several different types of difficult behavior and how a supervisor can identify and modify those behaviors to make employees more successful.

Group	Format	Length	Who Should Attend
	Instructor	8 hours	New Supervisors,Non-Supervisory Faculty and Staff

The Competent Supervisor

Workshop # IES

Description: This 4-hour workshop will give supervisors the tools needed to become more effective. Participants will gain valuable knowledge and skills from hands-on exercises and scenarios. Supervisors are the link between their team and the rest of the organization. The environment that a supervisor creates can impact staff development, employee relations, retention and more. Learn what it takes for you to excel in your role by first taking a self-scoring questionnaire that will give insight into your strengths and challenges in five competency areas that are critical to supervisors:

• Setting Direction
• Planning and Organizing
• Coaching/Developing People
• Measuring and Managing Performance
• Maintaining Effective Relationships

Group	Format	Length	Who Should Attend
	Instructor	4 hours	New Supervisors,Non-Supervisory Faculty and Staff

Understanding and Responding to Discrimination and Harassment

Workshop # OPWV

Participants will gain a deeper understanding of discrimination and harassment through the interactive use of scenarios and discussion around real workplace application.

Group	Format	Length	Who Should Attend
	Instructor	2.5 hours	All Kent State Faculty and Staff

Understanding the New Americans with Disabilities Act (ADA)

Workshop # IDIV3

This workshop material is based on the 2008 Americans with Disabilities Act as amended. It will give participants an opportunity to understand the laws under the new ADA or ADA Amendments Act (ADAAA). Participants will gain an understanding of who is a qualified individual; what is a qualifying disability; information about the complaint process and the reasonable accommodation request process.

Group	Format	Length	Who Should Attend
	Instructor	2.5 hours	Affirmative Action Coordinators,Supervisors

Workplace Ethics

Workshop # OWE

Most employees do not knowingly violate a law or policy. Many ethical violations occur when an employee is faced with a difficult choice that requires the employee to balance competing interests where the right thing to do is not clear. In this training module you will learn about Kent State policies regarding ethical conduct on issues like conflict of interest, use of university assets including information technology, intellectual property, OSHA examples and EEO situations.

Group	Format	Length	Who Should Attend
	Online	2 hours	All Kent State Faculty and Staff