Kent State Helpdesk
330-672-HELP (4357)
Helpdesk services are available 24/7 all year - including holidays.
The Tech Spot @ ResNet
Complete Computer Care for students, faculty and staff.
Visit The Tech Spot web site for services, hours and directions.
News & Media
Whether you're connecting to the internet or submitting grades, retrieving voice mail or giving a classroom presentation, you'd be amazed at the number of Kent State resources that involve Information Services. Whatever you do, IS helps you do it better.
Read on for the latest news and media releases from the Division of Information Services.
Latest IS News Releases
- IS Kicks Off Semester with Drop-In Tech Help for Faculty & Students Information Services is gearing up for the fall semester with dedicated tech help tables for both faculty and students. The sessions, allow users to get acclimated to technology at Kent State and receive personalized help.
- Posted Aug. 13, 2012 - Spring 2012 Technology Support Options from Information Services The Spring 2012 semester is fast approaching. As always, technology help will be available all semester long for faculty, students and staff.
- Posted Nov. 21, 2011 - Blackboard Online Course System Upgrade Available Now Kent State University faculty members are urged to adapt their online courses to the updated course management system, Blackboard Learn 9, to take advantage of the new version’s many benefits.
- Posted Nov. 21, 2011 - Introducing Tech at Night: Late Night Tech Support for On Campus Students Kent State University’s Division of Information Services has implemented a new service specifically to help students living in Kent Campus residence halls who have after hours technology problems.
- Posted Nov. 9, 2011 - Qualtrics Survey Software now available to Kent State students, faculty and staff Qualtrics Survey Software, a popular online survey tool, is now available through a site-wide license provided by the Division of Information Services.
- Posted Oct. 4, 2011 - Information Services offers expanded tech help options for faculty and students This fall, students, faculty and staff gearing up for the start of the semester can take advantage of expanded, in-person technology help from Information Services. In addition to online, phone and live chat support, new options include technology drop-in sessions and wireless help desks.
- Posted Aug. 11, 2011 - The Tech Spot a National Leader in Apple Computer Repair Service Customer satisfaction, measured by surveys and benchmarks from Apple Inc., shows The Tech Spot @ ResNet significantly outperforming other repair centers throughout the country.
- Posted Mar. 28, 2011 - Kent State Launches New iPhone Application Now available on iPhones: Kent State news, events, university directory and map, as well as access to Kent State images and video.
- Posted Oct. 25, 2010 - Support.kent.edu provides 24/7 technology help for students, staff and faculty Staff, faculty and students no longer have to dial the phone or leave their office or residence hall to get technology, FlashLine, Blackboard Vista or password help.
- Posted Oct. 25, 2010
In The Press
University Business Magazine: Posted March 27, 2012
eInside Article: Posted August 22, 2011
Information Services Offers Expanded Tech Help Options for Faculty and Students
eInside Article: Posted August 15, 2011
eInside Article: Posted August 8, 2011
Daily Kent Stater Article: Posted February 22, 2011
Daily Kent Stater Article: Posted February 22, 2011
eInside Article: Posted December 6, 2010
kentwired.com article: Posted December 6, 2010
Kent Goes Mobile with New Free iPhone App
eInside Article: Posted Sept. 27, 2010
Technical Support Available 24/7 to Students, Staff and Faculty Through WebsiteeInside Article: Posted Sept. 13, 2010
The Tech Spot Celebrates its One Year Anniversary with Facebook Giveaway
IS Logos and Branding
Download the Kent State University Information Services logo in high-quality EPS Vector and PNG formats: Kent State IS Logos.zip.
Stand-alone Kent State University and Excellence In Action logos are available from University Communications and Marketing.
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