Kent State University Tech Support

With tech help available via phone, chat, the web or a campus walk-up location, Kent State University technology support from Information Services is readily available wherever and whenever you need it. 

Support for Everyone

CLICK (24/7):  Self-service at the Online Technology Help Center

CALL (24/7):  Call the Technology HelpLine at 330-672-HELP (4357)

VISIT: One of our convenient walk-up locations:

• Library Tech HelpDesk:  Located on the 1st floor of the Library (beside the reference desk), the Tech HelpDesk provides basic technology and password assistance.
  
• Regional Campus Helpdesks: Each regional campus at Kent State University has their own walk-up location for technology help.
  
• The Tech Spot (Personal Technology Service & Repair): The Tech Spot in the Tri-Towers Rotunda on the Kent Campus serves the personally-owned technology needs of all students, faculty and staff.
  

Support for Faculty & Staff Only

In addition to the resources above, faculty and staff members can contact their local desktop support person or open a ticket at the Online Technology Help Center.

Blackboard Support:  Faculty members can drop in for Blackboard Learn support in room 241 of Stewart Hall or visit the Blackboard Support website.

Support for Students Only

In addition to the options listed above, there are a few tech help resources just for students:

Tech at Night (After-Hours Support):  If you're a student living in the residence halls, look no further than Tech at Night.  Tech at Night student staff members are available in the residence halls 5 days a week.