IS Change Management is responsible for reviewing changes to production systems at Kent State University, including application, operating system configuration, infrastructure, and software.
The primary objective of our change management control process is to enable beneficial changes to be made, with minimum disruption to IT services.* The change management team meets regularly and includes representatives from all IS departments. To identify your representative, please contact Johnson Fisher at 2-1330. View the Change Entry template. (requires login with your FlashLine ID)
For more information or to discuss these services in detail, please contact Johnson Fisher, Director, Information Services at 330-672-1330.
* From ITIL Glossary © Crown copyright 2010. Reproduced with permission from OGC