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Office 365 Upgrade

On December 11, 2013, Microsoft will begin moving Kent State Exchange email accounts to a new, updated version of Office 365. This upgrade will provide Kent State faculty and staff with expanded online features, while maintaining the current features of the Outlook desktop client.

This upgrade should be transparent; however, the following information is being provided to you should you experience any difficulties.


OWA Interface 2013

New Features

A new, streamlined interface

A Web interface optimized for tablets and mobile devices

Enhanced connectivity to social networking accounts, such as LinkedIn

A new mobile app for iPhone and iPad (Android coming soon!)

Offline access capabilities

View the new features overview.
(View detailed pdf)


During the Migration

During this upgrade you may be asked to restart Outlook.

Delegation will function properly in Outlook during the migration; however, it will be unavailable in OWA if both accounts are not on the same version/wave. Once both accounts have been migrated, delegation should function properly.

Technical Assistance

For further information or additional technical information please see your local desktop professional.

After hours assistance is available 24/7 by calling the Technology Helpdesk at 330-672-HELP (4357).