Remediate Compromised Outlook 2010 Account

You are here


Fix Changed Signature:

  1. Open Microsoft Outlook 2010
  2. Select “File” from the upper-left corner
  3. Select “Options”
    Outlook 2010 Click Options 
  4. Select “Mail” from the left side of the options dialog
  5. Select “Signatures…”
    Outlook Signatures
  6. Check for signatures that you did not set
    • Report any signature that you did not set to security@kent.edu and then delete the signature by selecting the signature under “Select signature to edit” and then clicking “Delete”
      Outlook Remove Signatures

Fix Filters/Inbox Rules:

  1. Open Microsoft Outlook 2010
  2. Select “Rules” on the upper-right
  3. Select "Manage Rules & Alerts"
    Outlook 2010 Manage Rules
  4. Under both the “Email Rules” and “Manage Alerts” tabs, check for rules that you did not set
    • If there are any rules that you did not set, report them to security@kent.edu and delete the rule.
      Outlook Email Rules