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Please report any phishing, smishing, or vishing scams you receive.

  • If you receive a phishing email to your @kent.edu email account, please forward the email to phish@kent.edu. Be sure to include a copy of the original email and the email headers (see below).
  • If you receive a smishing message, you can forward it to 7726(SPAM), and then cell phone carriers will have that number blocked. If the smishing message contained the name of a bank, you can also notify the bank of the message.

 

What are Email Headers?

Email headers contain information regarding the sender, the recipient, and the email servers that handled the email. This is all information that is very helpful when responding to phishing attempts.

Instructions for how to find email headers in Gmail, Outlook 2010 or 2013, and Outlook Web App are listed below.


Gmail  

  1. Click on the phishing email to open it
  2. In the top-right corner, click the small arrow next to the reply button
  3. Select "Show Original"
    Gmail Dropdown Menu
  4. This will open a new page with a bunch of text on it. Please copy it and send it in an email to security@kent.edu along with a copy of the original email

Outlook 2010, 2013, or 2016

  1. Open the email in a new window (double click the email in your inbox)
  2. Click "File" in the top-left
  3. Click "Save as..." and save the email (make sure the "Save as type" is "Outlook Message Format" or *.msg)
  4. Please send an email to security@kent.edu letting us know that you received a phishing email and attach the email you just saved. This will send us a copy of the original email and allow us to extract the headers.

Outlook Web App

  1. Click on the "..." button next to the forward button
  2. Click "View message details"
    Outlook Web App Message Details
  3. Please copy the text in the pop-up box and send it in an email to security@kent.edu along with a copy of the original email