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Technology Support - Online/Self-Service

Users can submit technology support tickets 24/7 using this self-service web site (support.kent.edu).

Costs associated with this service

No Charge

How to request this service

Visit online at support.kent.edu.

Service delivery process

Expected response time for acknowledgement:
Immediate to within 2 business days

Expected response time for fulfillment:
Immediate to 5 business days

Service delivery hours:
24/7/365

Additional information

We also offer support in person:

and by phone:

  • The Technology HelpLine: 330-672-HELP (4357)

Service provided by: Customer Support
Last revised: 2013-04-28 18:19:35



Customers eligible to request:

Staff Faculty Students Alumni Guests
         

Support Information

support.kent.edu
330-672-HELP (4357)