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Production Job Scheduling

Enterprise job scheduling is available for business units of the university to automatically execute programs in Banner. This service includes adding new jobs to the schedule and changing or modifying the schedule for jobs already included in the scheduling system.

Costs associated with this service

No Charge

How to request this service

Send an email to DCO_Production_Support@kent.edu. You will need to provide the name of the chain that includes the job.

For requests to schedule a new job, you will need to provide the name and location of the program or programs you would like us to automate. 

For assistance with creating or locating programs in Banner, please contact the Director of IS EAS, Andrea Nunley, at 330-672-1312.

Service delivery process

Expected response time for acknowledgement:
1-2 business days to acknowledge request and gather any additional information needed

Expected response time for fulfillment:
2-5 business days to create the job, do a test run of the job, and send the signoff; and 1-2 business days to migrate the job to production.

Requester may be contacted if any information needs verification.  Job will then be scheduled according to the timeframe requested.

In addition, requester will be notified after the job has finished running so that the test run results can be confirmed.

Please note this timeframe is approximate and may vary based on staff workload, complexity of the request, and any issues that may arise during testing.

Service delivery hours:
Monday - Friday, 8 a.m. - 5 p.m.
Excluding university breaks

Service provided by: IS Operations
Last revised: 2013-05-01 08:07:20



Customers eligible to request:

Staff Faculty Students Alumni Guests
         

Staff: Manager or manager designee

Support Information

Call the IS Operations Data Center at 330-672-2552.