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Central Print Management for Banner and Famis Printers

Implement and maintain VPSX Print Server management software for Banner and Famis print output. Modify/Remove an existing printer definition. Maintain and manage printer output.

Costs associated with this service

Charge is based on distributed cost of Print Management software, Print Forms creation software, and printing in the Data Center.

How to request this service

For information on or to perform management of existing print jobs, reprints, or planning for large print jobs please call IS Operations at 330-672-2552 or email DCO_Operations@kent.edu.

Service delivery process

Expected response time for acknowledgement:
Printer Definition Setup or Modification 1-2 business days. Print file management 1 hour, 24/7.

Expected response time for fulfillment:
1-2 Business days for printer setup or modification.

Service delivery hours:
Monday - Friday, 8:00 a.m. - 5:00 p.m. for Printer Setup and Testing.

Print file management for existing Banner and Famis printers is 24/7

Service provided by: IS Operations
Last revised: 2013-05-01 08:16:26



Customers eligible to request:

Staff Faculty Students Alumni Guests
         

Support Information

Please call IS Operations at 330-672-2552.

If no response, contact the Technology Helpdesk at 330-672-HELP (4357) or at support.kent.edu.