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Training for Information Services Supported Applications

Training professionals will work with the client to develop training materials for Applications implemented and supported by Information Services.

Clients will receive an overall service that:  

  • Addresses the specific needs of the target audience
  • Uses proven instructional design principles
  • Employs the training mode that best meets the business objectives
  • Training may be delivered using numerous methods:
    • Traditional classroom with trainer
    • Online Web based with trainer
    • Online self help tools
    • Printed guides and job aides
    • Online videos

Costs associated with this service

No Charge

How to request this service

TeamDynamix Ticket request or TeamDynamix Project Request (www.TeamDynamix.com)

Must have a valid FlashLine User Name (xxxxxxxx@kent.edu) and a TeamDynamix account to log in.  

Email a request to IStraining@kent.edu.

Service delivery process

Expected response time for acknowledgement:
24 hours

Expected response time for fulfillment:
Depends on the scope and/or complexity of the request.

Service delivery hours:
Monday - Friday, 8 a.m. - 5 p.m.
Excluding university breaks
Other times will be considered

Service provided by: Application Support
Last revised: 2013-05-01 11:48:14



Customers eligible to request:

Staff Faculty Students Alumni Guests
         

Support Information

Carole Pegraro
330-672-1901

or

Technology HelpDesk
330-672-HELP (4357)
support.kent.edu