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Cognos Package Modification

Provides changes to packages within Cognos that support Cognos reporting. Cognos is an administrative application used to create and distribute enterprise level reports from data in all databases within Banner. Packages are internal code components used by Cognos reports. Changes to these components may only be requested by specific data owners.

Costs associated with this service

No Charge

How to request this service

www.teamdynamix.com

Service delivery process

Expected response time for acknowledgement:
Generally 24 hours

Expected response time for fulfillment:
Depends on the scope and/or complexity of the request.

Service delivery hours:
Monday - Friday, 8 a.m. - 5 p.m.
Excluding university breaks

Service provided by: Business Intelligence
Last revised: 2013-05-01 11:44:04



Customers eligible to request:

Staff Faculty Students Alumni Guests
         

Support Information

support.kent.edu
Phone: 330-672-HELP (4357)