Skip Navigation
*To search for student contact information, login to FlashLine and choose the "Directory" icon in the FlashLine masthead (blue bar).

Unified Messaging

This is a new feature offered under our Cisco Unified Communications suite. Kent State users can request to have their voicemail messages forwarded to an individual email account or distribution list. Voicemail messages left by outside callers to a Kent State telephone number can be retrieved directly from an office phone, by dialing into the system from any telephone, or by having voicemail messages delivered to a Kent State email account.

Costs associated with this service

Costs are included with the service, "Telephone Number."

How to request this service

Submit a Support Ticket at support.kent.edu. Choose Request Type, "Telephone & Voicemail."

Service delivery process

Expected response time for acknowledgement:
Immediate acknowledgement from ticketing system accompanied by a ticket number

Expected response time for fulfillment:
Within 2 business days

Service delivery hours:
Monday - Friday, 8 a.m. - 5 p.m.
Excluding university breaks

Additional information

Prerequisites: Telephone number

Service provided by: Network and Telecom Services
Last revised: 2013-05-01 16:45:54



Customers eligible to request:

Staff Faculty Students Alumni Guests
         

Support Information

support.kent.edu
330-672-HELP (4357)