Tech at Night: After-Hours Tech Support in the Kent State Residence Halls
Information Services' Tech at Night team is now available in 9 locations in the campus residence halls to assist our fellow resident students with:
-
Connecting to FlashZone Wireless Internet
- Resolving Basic Computer Issues
- Setting Up Mobile Devices
-
Answering Technology Questions
Student team members are stationed in a central area near your residence hall (see below) and work nightly from 9 p.m. - midnight. Our team is made up of students who live in the residence halls, and our service is available at no charge.
Tech at Night joins Information Services' line up of other tech support services, including The Tech Spot in Tri-Towers (available most days until 8 p.m.), the Technology Help Line at 330-672-HELP and the Online Technology Help Center at http://support.kent.edu. Check out Tech at Night's hours and locations below.
Fall/Spring Hours and Locations
Tech at Night will be closed during Winter and Spring recess and during all Summer sessions. Other closings and modified hours will be posted here.
|
Residence Hall
|
Table Location | Hours |
|
Allyn, Clark, Fletcher and Manchester |
Eastway Center, Lower Lounge |
Sunday - Thursday, 9 p.m. - midnight. On Friday and Saturday, please call 330-672-HELP (4357) or open a ticket at support.kent.edu to reach our on call service. |
|
Beall, McDowell and Van Campen |
McDowell Hall open lounge (across from Twin Towers area desk) |
Sunday - Thursday, 9 p.m. - midnight. On Friday and Saturday, please call 330-672-HELP (4357) or open a ticket at support.kent.edu to reach our on call service. |
|
Centennial A/B |
CCA Main Entrance |
Sunday - Thursday, 9 p.m. - midnight. On Friday and Saturday, please call 330-672-HELP (4357) or open a ticket at support.kent.edu to reach our on call service. |
|
Centennial C/D |
CCC Main Entrance |
Sunday - Thursday, 9 p.m. - midnight. On Friday and Saturday, please call 330-672-HELP (4357) or open a ticket at support.kent.edu to reach our on call service. |
|
Centennial E/F |
CCE Main Entrance |
Sunday - Thursday, 9 p.m. - midnight. On Friday and Saturday, please call 330-672-HELP (4357) or open a ticket at support.kent.edu to reach our on call service. |
|
Dunbar, Prentice and Engleman |
Dunbar Hall (near area desk) |
Sunday - Thursday, 9 p.m. - midnight. On Friday and Saturday, please call 330-672-HELP (4357) or open a ticket at support.kent.edu to reach our on call service. |
|
Koonce, Leebrick, Wright and Korb |
Tri-Towers Rotunda open lounge (across from area desk) | Sunday - Thursday, 9 p.m. - midnight. On Friday and Saturday, please call 330-672-HELP (4357) or open a ticket at support.kent.edu to reach our on call service. |
|
Lake and Olson |
Lake lobby entrance |
Sunday - Thursday, 9 p.m. - midnight. On Friday and Saturday, please call 330-672-HELP (4357) or open at ticket at support.kent.edu to reach our on call service. |
| Stopher and Johnson |
Stopher/Johnson main lobby entrance (by area desk) |
Sunday - Thursday, 9 p.m. - midnight. On Friday and Saturday, please call 330-672-HELP (4357) or open at ticket at support.kent.edu to reach our on call service. |
Contact Information and Feedback
If you'd like to get in touch with us outside of our normal hours, please call the Technology Help Line at 330-672-HELP (4357) or submit a ticket at http://support.kent.edu. If you have questions or feedback, please email Ron Dear at rdear@kent.edu.
Want to join the team? Students living on campus may apply online.