Information Services

Summer Semester Hours

Monday - Friday
9 a.m. - 5 p.m.

No Appointment Necessary

Kent State Helpdesk

330-672-HELP (4357)

Helpdesk services are available 24/7 all year - including holidays.

The Tech Spot @ ResNet
Complete Computer Care for students, faculty and staff.

Visit The Tech Spot web site for services, hours and directions.

News and Promotions

Back It Up: Free 1-1 Consultation with Prizes

Back It Up Campaign Curious about why computer hard drives fail? Stop in before 2/13/2013 and we will show you how to automatically backup your data with your Kent State Google account to prevent data loss. Participants will have two chances to win.

Revive, Reboot, Reuse. The Tech Spot Recycles Personal Laptops.

The Tech Spot, Kent State University’s technology repair center for all students, faculty and staff allows customers to bring their personally owned used or no-longer-working laptops to their office on campus. Technicians at The Tech Spot will transform the donated computers into useful, working machines for individuals and charitable organizations in need.

Receive $5 Off at The Tech Spot - All Summer Long

beachball Summer's here, but The Tech Spot's still open for technology repair. Just stop in and we'll assist you (no appointment needed), Monday - Friday, 9 a.m. - 5 p.m.

The Tech Spot a National Leader in Apple Computer Repair Service

apple-service-icon Customer satisfaction, measured by surveys and benchmarks from Apple Inc., shows The Tech Spot @ ResNet significantly outperforming other repair centers throughout the country. The Tech Spot’s excellent customer service rating is a measure of its Apple Macintosh repair work, factoring in turnaround time, repair quality and professionalism.

Help The Tech Spot Celebrate its One Year Anniversary

balloons-small Help The Tech Spot celebrate its one year anniversary. Like us on Facebook at facebook.com/ksutechspot before October 1, 2010. You’ll get the chance to enter into our drawing for over 50 prizes, including a Dell netbook, Dell laser printer, iTunes gift cards, t-shirts and more. Check our Facebook page on September 15, 2010 for more details on how to win. Winners will be selected in October.

The Tech Spot, Now an Apple Authorized Service Provider

Kent State University's complete computer care center, The Tech Spot @ ResNet, is now certified to perform Apple computer warranty support for all students, faculty and staff. Members of the Kent State University community can begin bringing their personally-owned computers in for service starting in April. Warranty service is available through the AppleCare Protection Plan, available for all Macintosh hardware.

Hasta la Vista! Windows 7 is here.

win7-small The Tech Spot makes the transition to Windows 7 simple. Just bring your computer, power adapter and a credit card to The Tech Spot office. We’ll help you purchase a discounted Windows 7 Professional license at www.win741.com. After that, we’ll check in your computer and take care of the rest. Let our staff know if you’d like an upgrade or a clean install of Windows 7. We’ll even back up your documents, movies, photos and music at no additional cost.