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Information Services

Kent State Helpdesk

330-672-HELP (4357)

Helpdesk services are available 24/7 all year - including holidays.

The Tech Spot @ ResNet
Complete Computer Care for students, faculty and staff.

Visit The Tech Spot web site for services, hours and directions.

Telephones and Unified Communications Software

For information about phones and software, see the new
Unified Communications Support Site

Unity Connection Voice Mail

Ashtabula Campus Voice Mail Quick Reference  PDF   PPT   KSUTube
Enroll in Cisco Unity Voice Mail on your NEC Phone PDF
Listen to Voice Mail Messages in Outlook   PDF

Cisco IP Phone User Guides

Model 7940/7960  |  Enroll in Unity Voice Mail   |  Quick Reference Guide

    Model 8961 | Enroll in Unity Voice Mail |   Quick Reference Guide

Get Help Using Your IP Telephone

Search the Help Desk Knowledgebase
Contact your local desktop support technician, or Request Support
E-mail istraining@kent.edu to schedule a phone orientation

NEC Phone Guide (non-Unity voice mail) link

As a top Ohio undergraduate and graduate school, Kent State's eight campuses offer the resources of a large university with the friendly atmosphere of a liberal arts college. Enroll today to start pursuing your future at one of the best colleges in Ohio. We’ve been educating graduates for over 100 years; join us today.

Copyright 2013 Kent State University Kent, Ohio 44242 Phone: 330-672-3000