Frequently Asked Questions for Students
How do I get started with KSUview?
Reference this three-part guide with its focus on KSUview access, authorization and functionality to protect your information and support personal information-sharing decisions.
Access to KSUview
Which students can set up designees in KSUview?
Any student has the ability to set up designees in KSUview. The link can be found in FlashLine on the My Account tab and on the Student Tools & Courses tab. When a student is in FlashFast, it is also at the bottom of the Student and Financial Aid menu.
Why can't I use the same email address for my mom and dad or other designees?
The unique identifier for the designee in KSUview is the email address. An email address can only be associated with one person.
I am selecting items I want my designee to see, but where is the save button?
The functionality on the Authorization web page where you select the items that you want your designee to see saves your selection immediately upon each click. There is no save button. To view your activity, select the History tab to view the most recent actions and you should see record that you selected the authorizations.
I am a Kent State student and a designee. Will KSUview be different for me?
A current Kent State student who is a designee will see two selections when they click on KSUview on the Student and Financial Aid menu. KSUview Management is for you as a student to designate an individual to be a designee and authorize items for your designee to view. KSUview Access is for you, as a designee, to view the information your student has authorized you to see. You may also have a new FlashLine tab, KSUview, which will allow you to directly go to your profile page within KSUview. The appearance of the KSUview tab in FlashLine is based upon the type of relationship that was established by your student.
What does the lock mean when I see it next to my designee's name on the KSUview Management webpage?
The lock is displayed until you click on the designee's name and select a relationship for the designee.
What does the number of pages mean next to my designee's name on the KSUview Management webpage?
The number of pages indicates the number of items of information you have authorized the designee to see. Each information item available is a webpage.
I no longer want my designee to have any access to my information. What do I do?
Access to information can be removed in several ways. You can change the Stop Date on the Profile tab and /or you can remove all checkmarks on the "Authorization" tab. The designee will no longer see your name when they access KSUview.
How can I tell if my designee has viewed any of my information?
Access KSUview either through the link on the My Account tab or the Student Tools & Courses tab or following the KSUview link at the bottom of the Student and Financial Aid menu. On the KSUview Management webpage click on the name of designee to expand their information. Then click on the History tab to review the activity for that designee. The webpage will display the most recent activity including access to information items being granted, information items being disabled, and details of your designee's access to KSUview as well as the items the designee viewed. The most recent 40 items will display.
What is the purpose of the History tab?
The History webpage displays the most recent activity including access to information items being granted, information items being disabled, and details of your designee's access to KSUview as well as the items the designee viewed. The most recent 40 items will display.
Will my designee be notified if I modify or remove authorization to view my information?
There is no automatic notification sent when you modify those items on the Authorization tab for your designee. You have the ability to click the "Send email to designee" icon and it will generate an email to your designee.
If I make someone a designee, can they call Kent State if they have questions about it?
If your designee has a question about the functionality of KSUview, they should first check the Designee FAQ's. If they have a question about your student information, remember: your authorization is authorization to VIEW the item. KSUview does not give a designee the permission to discuss your educational record with a Kent State University official. If you would like your designee to be able to discuss the information you have authorized them to view, you need to also give them FERPA release access. You can grant that access from a link on the Student Tool & Courses tab in FlashLine located in the Submit Requests block.
Why is Select Term already clicked on the Authorization Tab?
Select Term needs to be available so that your designee is able to look at information that is term based such as your schedule of classes, your grades and student account.
How do I know what the individual items are that I can select to have my designee view?
A brief explanation for an item can be seen by clicking on the item.
I only want my designee to have access for a particular time frame. Can I set a date range?
KSUview allows you to set a start and end date for each designee that a student identifies. Access KSUview either through the link on the My Account tab or the Student Tools & Courses tab or by following the KSUview link at the bottom of the Student and Financial Aid menu. On the KSUview Management webpage, click on name of designee to expand their information. On the Profile tab you see the Start Date and End Date. Each can be changed.