Frequently Asked Questions

Allergy injections

DeWeese Health Center does not offer allergy injections. Learn more.

Charge on my account for $25

A $25 No Show Fee will be assessed in all clinics if you miss a scheduled appointment. 

Claims to my insurance company

DeWeese Health Center is a network provider for most major insurance plans, including Aetna, Anthem BC/BS, CIGNA, Medical Mutual of Ohio, UnitedHealthcare and many others. DeWeese Health Center submits claims to all insurance plans, regardless of our network participation. Please bring your insurance card to your appointment.

Eligibility to be seen at DeWeese Health Center

Students enrolled during the fall, spring or summer semesters at any Kent State University campus, and Kent State faculty and staff are eligible to be seen at DeWeese Health Center.   

For intersession eligibility and eligibility for students not currently enrolled during the summer semester, please contact us at 330-672-2232.

Excuses for missing class due to illness

DeWeese Health Center does not provide written absence excuses for students who miss a class, presentation, quiz, exam or other academic responsibility.

REVIEW THE EXCUSE POLICY

Filling a prescription my family doctor gave me at DeWeese Health Center pharmacy

Bring the prescription to our pharmacy and our pharmacists will fill it, but keep in mind that there are a few medications (including stimulants) that we do not stock on a regular basis. Call our pharmacy at 330-672-8254 to find out more information about your prescription. Insurance is not required to fill a prescription at our pharmacy, but only Caremark, Caresource and the student insurance plan are accepted. The pharmacy has very reasonable prices and self-pay rates on many prescriptions and over-the-counter medications.

ACCESS PHARMACY INFORMATION

Immunization requirement

All students born after Jan. 1, 1957, must show proof of 2 MMR (measles, mumps, rubella) vaccines after the age of 1 and separated by at least one month. Documentation can be submitted by downloading the immunization certificate for your healthcare provider to complete or by requesting a copy of the immunization records from your primary physician or high school.

LEARN MORE ABOUT IMMUNIZATION INFORMATION

Insurance plan for students

Kent State offers a student health insurance plan through UnitedHealthcare Student Resources. You may visit their website at www.uhcsr.com

Medical marijuana

Marijuana is not allowed on campus under any circumstance. For more information on what the passing of Issue 2 means for KSU students, faculty, and staff, please visit the Issue 2 FAQs.

Outside orders for labs

DeWeese Health Center accepts requests for laboratory services from external physicians or your primary care provider. Laboratory services are performed by Quest Diagnostics. A Quest phlebotomist is available from 8:30 a.m. to 4:30 p.m. Monday through Thursday, and from 9:45 a.m. to 4:30 p.m. on Friday. The lab closes for lunch from noon to 1 p.m. daily.

Outside orders for X-ray

DeWeese Health Center accepts requests for X-rays from external physicians or your primary care provider. Radiology is available from 8:30 a.m. to 4:30 p.m. Monday through Thursday, and from 9:45 a.m. to 4:30 p.m. on Friday. Radiology closes for lunch from noon to 1 p.m. daily.

REVIEW RADIOLOGY INFORMATION

Parking

Patients are permitted to use the designated parking lot during scheduled appointments. Parking is conveniently located on the side of the DeWeese Health Center facing the Ice Arena. Please park in the designated patient parking spaces.

Patient responsibility for charges

Patients are responsible for copays, deductibles and co-insurance, as well as any non-covered charges, as indicated on the insurance explanation of payment. The patient's student account will be charged if a patient balance remains after the insurance has paid. Patients may also receive a separate bill for lab services from Quest Diagnostics.  

Kent State faculty and staff will receive a statement in the mail for any remaining patient balance after insurance. Copays are due at time of service for the traditional Medical Mutual plan. Your PCP copay applies.

Paying without health insurance

DeWeese Health Center has a reasonable self-pay fee schedule for eligible uninsured patients. We accept cash, check, credit/debit card and FlashCash. We can also charge your student account. For more information, please see our Financial Policy.

Prescription for birth control

Birth control is prescribed by DeWeese Health Center clinicians. An appointment is required to review medical history and help you decide which method is best. A physical exam may also be recommended. You may fill the prescription at the DeWeese Health Center pharmacy or an outside pharmacy.

Regional campus use of deweese health center

Students at the Regional Campuses are welcome to use the DeWeese Health Center. Students that attend Regional Campuses will need to call 330-672-2322 to schedule an appointment.

Scheduling an appointment at DeWeese health center

Appointments can be made online through the Patient Portal or by calling 330-672-2322

Sick after business hours or during closures

If it is an emergency, call 911. If it is not an emergency, or if you are unsure, call the 24-hour  KSU Nurse Line at 330-672-2326. The nurses will help you decide if you need to call 911 immediately, go to the nearest ER or urgent care center, schedule an appointment at the DeWeese Health Center in the morning or just try self-help measures at home.

Walk-ins

To maintain the safety and health of all patients and staff, DeWeese Health Center does not accept walk-ins. Although there are usually same-day appointments available, patients need to call 330-672-2322 before coming in.