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Compliments and Complaints

Complaints

As members of Kent State University Department of Public Safety, Police Services Division, we strive to provide the highest possible level of services to our campus community in a prompt, courteous, and professional manner. Unfortunately, from time to time, we may fall short of this goal. When we do, we want to hear about it so that we can take the necessary measures to correct deficiencies and to improve our service.

If you have any complaints regarding either the service that Police Services provides or of the actions of any of its members, please come to the police department or contact us at 330-672-3070. Upon contacting the department, a supervisor will discuss the complaint with you and promptly initiate an investigation into the matter. Not only will every complaint received be processed and investigated promptly, but we will also keep you informed to the status of the investigation and its final disposition.

Compliments

Finally, if you are especially impressed with or enjoy certain services or the actions of any of our members, please let us know of that also. We want to make sure that we continue to deliver that high quality of service.

                  2013 Statistics

0    Lawsuits Filed against the Department

1    Minor Complaint Against Members

0    Complaint Against the Department

0    Allegations of Noncriminal Misconduct

0    Allegations of Criminal Misconduct

0    Grievances