Insurance and Billing

Psychological Services is committed to bringing accessible and affordable health care to students of Kent State University.  We bill health insurance carriers directly for any services provided to you by our licensed clinicians.  Prior to any initial appointment, please contact your insurance provider to obtain a pre-authorization number for approved sessions.

Payment is expected at the time of service.  University Health Services accepts cash, check, VISA, Mastercard, DISCOVER, and Flashcard.  Any unpaid charges will be remitted to a student's bursar account.

For students who do not have health insurance, Psychological Services offers a self-pay rate.  In extenuating circumstances, fees may be reduced.  No student will be turned away if they cannot pay for services.

Due to the high demand for our services, we kindly ask that at least 24 hour notice be provided if a student is unable to keep an appointment.  A $12 fee will be incurred when a student fails to attend a scheduled appointment or does not provide at least 24 hour notice of a cancellation.  This fee will be billed to the student's bursar account.

Additional questions regarding billing, payment information, and the financial policy should be directed to University Health Services' Insurance and Billing Office at 330-672-8251.

UHS Insurance and Billing Office

BUSINESS HOURS

DAY HOURS
Monday 8 a.m. - 5 p.m.
Tuesday 8 a.m. - 5 p.m.
Wednesday 8 a.m. - 5 p.m.
Thursday 8 a.m. - 7 p.m.
Friday 8 a.m. - 5 p.m.