Technology Support

TECHNOLOGY SUPPORT CONTACTS FOR FACULTY

If you need technology assistance at Kent State University at Stark, there are lots of support staff available to help you. Check out the chart below for who to contact for technology help.

STARK CAMPUS

Network Services

Assistance with your Kent-issued computer, classroom instructor stations, campus computer labs, hardware problems, and software installation

Help Desk Staff

Main Hall East Wing Lab
330-244-3490 or x53490
helpdesk-stark@kent.edu
Network Services Website

Media Services

Assistance with audio and video services, including classroom projectors

Media Services Staff
 
330-244-3329 or x53329
starktelp@kent.edu
Media Services Website

ALL CAMPUSES

KSU Support Help Desk

24/7 Support for Kent State technology issues

Help Desk Staff

330-672-HELP (4357)
Kent State University IT website

Instructional Designers
(For all regional campus faculty)

Assistance with online, hybrid, and face-to-face learning design and development; training and troubleshooting for instructional technology such as Canvas, Kaltura, Teams, and other educational software

Regional Campus Instructional Design Team

330-672-7243 or x27243
RCIDsupport@kent.edu
Schedule a Teams meeting with the RCID team