Services provided by our Lock team
University Facilities Management's locksmiths provide services for thousands of work requisitions and lock changes each year. The locksmiths are responsible for lock changes, re-keying, installation and repair of locks, and cutting keys.
Keys and electronic key cards are distributed through University Facilities Management's Lock Shop and can be picked up from 7:00 a.m. to 9:00 a.m. and noon to 1:00 p.m., Monday through Friday. Two working days are normally required for completion of key requests. Emergency requests, however, are honored as quickly as possible.
*For hard metal keys, please include employee Banner number on work request.
Campus departments must check the Academic Building Rooms against Electronic Locks List (see link below) after rooms are assigned by Registrar or Scheduling Office to determine access needs.
Academic Building Rooms with Electronic Locks List
Classroom Master Access List
Several forms and locking plan choices are necessary for the new electronic locks. Please select ALL the following links, print out, complete, obtain proper signatures, and fax the forms to the Lock Shop at 330-672-7843.
Electronic Lock Form A
Replacement Fees for Lost Key Cards
Effective July 1, 2012, we will begin charging back departmental indexes for lost key cards assigned to faculty and staff. Fees will also apply for lost student cards. Please see rate sheets below for details.
Broken or Damaged Key Cards
Please return all broken or damaged key cards to the University Facilities Management Lock Shop as shown below.
For additional information:
Please email your questions/concerns/comments to the Lock Shop.
NOTE: Select link for more information regarding details of KSU Policy 3342-5-12.403,
Operational procedures and regulations regarding schedule of use and closed periods for buildings of the university
For instructions on the appropriate method to initiate a work order, please contact University Facilities Management by calling 330-672-2345.