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Additional Thoughts on Kent States Certificate of High-Performing Teams

Kent State's new Certificate in High-Performing Teams begins on March 12, 2013.  There are five programs that make up this certificate.  Each participant will receive a copy of Lencioni's Five Dysfunctions of a Team book.

  •  What's Preventing Your Team's Success? Overcoming the Critical Five Dysfunctions of a Team
  • Emotionally Intelligent Teams
  • Manage Accountability and Reduce Conflict in High-Performing Teams
  • Effective Decision Making
  • Facilitation and Problem Solving for Results

We asked our program facilitators, 'why is it critical for leaders at all levels to attend this certificate training?'

[The Center for Corporate and Professional Development]  Why should leaders at all levels of an organization attain this certificate?

[Kent State facilitator- John Potkalitsky:]

"Successful organizations today know that teams make a big difference in achieving business results.  However, not every group is a team and not every team is effective. Facilitation and Problem Solving for Results is designed to provide practical skills in decision making and problem solving that build high levels of team performance and team member satisfaction."

 

[The Center for Corporate and Professional Development] What will a team leader take-away from these five programs?

[Kent State facilitator- Bob Jewell:]

"One of the key elements of effective teams is how they make and implement decisions. In my program on Effective Decision Making, I will be helping participants learn four styles of decision making and how to know when to use them. They'll also learn a six-step process that teams can use to make, implement and be accountable for the decisions they make."

[Kent State facilitator- Ned Parks:]

"In the program that I will facilitate on accountability and conflict, employees will gain knowledge and skills to facilitate and step-in as a mediator of conflict within the team."

[Kent State facilitator- John Potkalitsky:]

"In my program on problem solving, participants will learn how to facilitate effective team meetings for results and how to use practical problem- solving tools to clarify the problem, get past symptoms to the root cause and develop creative solutions to improve processes."

[The Center for Corporate and Professional Development] What value will be added to an organization with a team member who has attained the Certificate in High-Performing Teams?

[Kent State facilitator- Bob Jewell:]

"Teams continue to be key performance units in organizations. Typically teams are tasked with making recommendations or decisions about how the organization should move forward on an important project or solve a problem impacting the business. Improving the performance of teams, and in particular their ability to make decisions, enhances the organization's ability to be competitive and successful."

[Kent State facilitator- John Potkalitsky:]

"Compared to regular teams, high-performance teams add value by delivering quicker results, generating more creative, breakthrough solutions to problems and by building a higher level of collaboration to make better decisions." 

Additional information on our Certificate in High-Performing Teams can be found by linking here

http://www.kent.edu/yourtrainingpartner/programs/certificate-in-high-performing-teams.cfm

What's Preventing Your Team's Success? Overcoming the Critical Five Dysfunctions of a Team

Facilitator: Kristy Frieden

Based on Lencione's Five Dysfunctions of a Team, in this program your focus will switch from you to your team and from building not only a productive team, but a healthy team. Identify strategies to overcome the Five Dysfunctions – absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results. Discover more about your roles as team leader and team member.

Times available:

  • Tues., March 12, 2013, 8:30 a.m. – 4:30 p.m., Twinsburg - $295

Register

Emotionally Intelligent Teams

Facilitator: Kristy Frieden

What makes some teams more successful than others?  It is their level of trust and confidence in each other. Often, building trust can be difficult and allusive.  Understanding Emotional Intelligence and how it relates to team success is the key to achieving this trust.  Learn how the four components of Emotional Intelligence  – self awareness, self management, social awareness and relationship management – are the building blocks to unlock your team's potential and effectiveness.  You will discover your own strengths and the value you bring to a team, as well as how to leverage the strengths of others to make a more cohesive and high-performing unit.

Times available:

  • Thurs., March 21, 2013, 8:30 a.m. – 4:30 p.m., Twinsburg - $295

Register

Manage Accountability and Reduce Conflict in High-Performing Teams

Facilitator: Ned Parks

Each year thousands of dollars are lost in organizations due to unresolved conflict and lack of accountability. Many leaders struggle with understanding how to establish a safe zone for conflict and how to separate accountability from responsibility and authority.

Today’s economic environment puts a premium on teams that can work with minimal conflict and with a greater degree of accountability.  Your team leaders, in turn, must have the skills to lead teams who are accountable and manage conflict effectively.

This program provides you with hands-on knowledge and skills to raise awareness and set ground rules for conflict within your team, as well as to use the RA2 model of accountability. You will focus also on facilitation skills and an introduction to mediation, since much conflict can arise during your team meetings.

Times available:

  • Tues. April 2, 2013, 8:30 a.m. – 4:30 p.m., Twinsburg - $295

Register

Effective Decision Making

Facilitator: Bob Jewell

When was the last time your team sat down and evaluated the lessons learned from either a great decision or a bad decision? Teams are constantly making and implementing decisions, but few examine the process and assess the quality of their decisions. In today's business environment, the impact of a poorly made decision can be costly and can appear as a lack of commitment to the team. On the other hand, a great decision can produce results that will move an organization forward. In this program You will focus on applying a proven process for making effective decisions utilizing group exercises, movie clips, real-world examples and a team case study to analyze and improve decision-making skills.

Times available:

  • Thurs., May 9, 2013, 8:30 a.m. – 4:30 p.m., Twinsburg - $295

Register

Facilitation and Problem Solving for Results

Facilitator: John Potkalitsky

High-performing teams produce results. This does not just happen; the team needs guidance and the expertise of a facilitative leader, who adds value by managing the distinction between process and content.  With an effectively facilitated process and a focus on content, high-performing teams deliver quicker results, generate more creative, breakthrough solutions and build a higher level of collaboration. Learn key skills in facilitating effective team meetings with a strong focus on results.  Through practical case studies, learn team problem solving tools and techniques to clarify the problem, get past symptoms to root cause and develop creative solutions to improve processes.

Times available:

  • Thurs., May 16, 2013, 8:30 a.m. – 4:30 p.m., Twinsburg - $295

Register