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Human Resources and Training and Development

Human Resources Professionals - Invest in your Learning!

Attend Professional Development programs focused on your role as a Human Resources leader.

Attend Professional Development programs focused on your role as a Human Resources leader. Enhance your Emotional Intelligence, handle today's constantly changing workplace, and get the best from your team with coaching and mentoring. All programs carry HRCI credit for your recertification. Facilitated by content experts, each program is highly interactive and designed to provide you with valuable information, tools, skills and strategies that can enhance your organizational performance and personal effectiveness. Join us and take your skills to a new level.



Understanding Emotional Intelligence to Increase Your Effectiveness

Facilitator: Kristy Frieden

Studies have shown that an individual’s level of emotional intelligence can be a greater predictor of success than their IQ. We see this type of intelligence played out in our lives on a daily basis, but may not comprehend its importance. Whether we are at work, home, or in our community, knowing and managing our emotions, as well as knowing and managing the emotions of others, can determine our success.  

This program will enable you to:

  • Understand and apply the four components of Emotional Intelligence: self-awareness, self-management, social awareness and relationship management
  • Determine how your interaction style adds value or creates barriers to any given situation
  • Apply key strategies to create an emotionally intelligent culture in your organization
  • Learn ways to increase your emotional intelligence and ability to interact successfully with others

Kristy Frieden Emotional Intelligence

Sorry! No times are available. Please check back soon.

Change Engagement: Proven Processes to Lead Employees Through Transformational Change

Facilitator: Jessica Thomas

More and more organizations are reaching change saturation and, unfortunately, are not equipped to handle the constant change initiatives they are implementing.  Having to do more with less, employee engagement is absolutely crucial to success. In our 24/7 information age, where the shelf life of technology is less than six months, attention spans are short and multitasking is becoming a critical survival skill, it’s paramount to develop ‘people’ strategies that capture employee interest and commitment. 

Change Management is a synergistic blend of communications, leadership coaching, training, project management and accountability.  In this two-day, hands-on, program you will learn how to effectively lead through and manage change by incorporating strategies for all of these areas into a functional change management plan.

  • Understand the driving forces for change in today’s work environment
  • Realize how people perceive and approach changes
  • Learn change engagement best practices that will enable you to plan for and manage change effectively
  • Flex and target your communications to alleviate the fears brought on by change 
  • Use a structured, best practice change management methodology to create a functional “real-life” change management plan
  • Leave with tools and templates to further guide you in planning change engagement processes

Sorry! No times are available. Please check back soon.

Coaching for Top Performance

Facilitator: Amy Shannon

Are you prepared to get the best from your team? The greatest impact leaders can make on their organization comes from how they deliver results through others. Coaching is vital to delivering talent in organizations, and it is an essential capability of effective leaders. Good coaching skills can earn you greater respect and trust as a leader, help you confidently confront difficult situations, improve employee motivation, and turn substandard behavior and efficiency into increased profitability and employee satisfaction. Get on the fast track to developing a leader-coach mindset and maximizing - and sustaining - peak team performance. This training is unique in that it goes far beyond skills training. Its very depth allows you to truly comprehend the art of coaching.

Upon completion of this program, you will:

  • Understand your various roles through completing a Coaching Skills assessment while measuring the "coaching gap" between performing other roles and being in a coaching role
  • Discover ways to be more effective in the coach role and how to gain commitment from the person being coached
  • Learn a coaching theory, utilized by executive coaches to improve the coaching relationships and communications
  • Practice difficult conversations that deliver constructive feedback while inspiring and motivating

Times available:

  • Friday, April 25, 2014; 8:30 a.m. to 4:30 p.m., Twinsburg - $295