Public Programs
Breakfast Briefing
- Hear from peers who have implemented annual training plans
- Meet ALL of our facilitators
- Learn about our training offerings
Calendar
- View a list of upcoming programs
Certificate in Customer Service Excellence
- Exceptional Service for All Generations
- Perpetuating Excellence in Customer Service
- Professional Customer Service Communication Skills
Certificate in High-Performing Teams
- Develop the team competencies required of leaders at all levels of your organization
- Learn how to overcome the critical five dysfunctions
Certificate in Lean Tools and Kaizen
- Fundamentals of Lean tools
- 5S+/Visual Workplace
- Standardized Work and Continuous Flow
Certificate in Marketing and Innovation
- The Innovation Process and New Offering Generation
Certificate of Supervision
- Designed to meet the needs of your frontline supervisosr who monitor day-to-day activities of the frontline staff
Certificate of Training and Development
- Gain the skills and knowledge necessary to design and deliver effective training programs
Certification for Human Resource Professionals
- This intensive 12-week program designed primarily for individuals seeking certification as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR).
Lean Six Sigma Training and Certification
- Improve processes
- Operate more efficiently
- Save money
One Day Professional Development Programs
- Enhance your competencies in a particular topic area
Online Learning
- Computer Applications
- Information Technology
Professional Development for Continuous Improvement Professionals
- Statistical Process Control (SPC)
- Theory of Constraints
- Introduction to Minitab
Project Management Certificate
- Learn the skills necessary to manage a project from launch through completion
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