You must follow these steps when submitting a payment request. Failure to comply with these requirements will result in your payment being returned to you, unpaid:
- Ensure that the payee has completed the PaymentWorks onboarding process and has registered the remittance address that is on the invoice.
- Complete your payment request form in full, obtain the proper approvals, and attach the required documentation.
- Submit the payment request to firstname.lastname@example.org.