Aviad Israeli, Ph.D.
Graduate Programs Office
Senior Academic Program Director for EMBA and Executive Education
Campus:
Kent
Office Location:
Business Administration Building
Contact Information
Email:
Phone:
330-672-1281
Personal Website:
Biography
Aviad A. Israeli is the Senior Academic Program Director for EMBA and Executive Education at the Ambassador Crawford College of Business and Entrepreneurship. He focuses on developing learning environments that prepare business professionals for advancement in management and leadership positions. He served as a consultant for the Israeli Ministry of Tourism and hospitality firms. His research currently focuses on customer behavior on social media platforms. He is ranked among the 100 most prolific researchers in hospitality management and his research appeared in leading hospitality and service management journals.
Education
Ph.D. | Management Systems | Kent State University
MBA | Kent State University
BA | Political Science | Haifa University, Israel
Publications
- King, C., Murillo E. M., Madera, J., Tews, M. J., Wei W., Israeli, A. A., Kong, L. (2019) Towards a shared understanding of the service experience – a hospitality stakeholder approach. Invited manuscript (peer-reviewed), Journal of Service Management. 30
- Israeli, A. A., Lee, S., Bolden, E. (2019) How Hotel Service Failures and Customers’ Internet Addiction Influence Negative eWOM. Journal of Hospitality and Tourism Management. 39, 150-157.
- Israeli, A. A., Lee, S., Karpinski, A. C. (2018). The Relationship Between Internet Addiction and Negative eWOM. Service Industries Journal. 39 (13-14), 943-965.
- Israeli, A. A., Lee, S., Karpinski, A. C. (2017). Investigating the Dynamics and the Content of Social Media Reporting After a Restaurant Service Failure. Journal of Hospitality Marketing and Management. 26(6), 606-626.
