The Basics of Building Culturally Competent Communication Skills

This session reviews fundamental principles of communication that encourages respect for diverse perspectives, beliefs, opinions and individuals. Since communication is the essential skill that fosters relationships, this workshop covers the often unspoken and unconscious interpersonal and intrapersonal dynamics. Participants are encouraged to appreciate the importance of valuing another person’s model of the world. Core topics covered: Understanding of interpersonal and intrapersonal communication differences; developing the basics of cultural competent communication skills; and, ways to communicate inclusively.


This session explores the subtle ways that racial, ethnic, gender and other stereotypes can surface in a diverse culture. Participants will learn about different types of microaggressions, explore some of the complexities of intent vs. impact, and learn some strategies for both avoiding making unintentional microaggressions as well as addressing those that do arise.

  • Qualifies for Kent State University's Beyond Compliance certification.
Responding to Students in Crisis: Ramifications of Sexual Violence in the University Community

With statistics like 1 in 6 women and 1 in 33 men experiencing an attempted or completed sexual assault in their lifetime, faculty and staff may at some point have a student share their story. Knowing how to respond and support a student is not always easy; often there is a fear of doing more harm while trying to help someone. During this workshop, faculty and staff will learn about the realities of sexual violence, especially in a college community and learn what one can say to someone that is supportive and helpful. Also, participants will learn what they can do to be proactive in their courses and work environments to support students and help prevent sexual violence. Finally, participants will leave with many resources for helping others. Core topics covered: understanding sexual violence as it relates to the university community; development of skills to respond to students who disclose experiencing sexual violence; ways to work proactively and preventatively against sexual violence; and knowledge of resources.

Professional Communication Skills for Women in the Workplace

An important aspect of professional development essential to being successful in the workplace is effective communication. Unclear, indirect or weak communication can inhibit the effectiveness of the individual and become problematic for continued growth and development. Clear communication and strong listening skills can create an environment which is healthy, effective, and productive. Women often have gender-based communication styles which may cause them to communicate in ways they do not intend and which inhibits professional growth, development and advancement. Becoming self-aware is an important aspect of effective professional communication.