Swathi Ravichandran received an MBA in Marketing and a PhD in Foodservice and Lodging Management from Iowa State University. She is currently an Associate Professor and Coordinator for the B.S. in Hospitality Management and M.S. in Hospitality and Tourism Management degree programs at Kent State University (KSU). In 2015, Dr. Ravichandran was recognized as a Meetings Trendsetter by Meetings Focus In 2014 she received the Distinguished Educator of the Year award from Professional Convention Management Association (PCMA). Following this recognition, she received a commendation from the 131st General Assembly of Ohio, naming her one of “Ohio’s finest educators.” Dr. Ravichandran teaches a variety of classes including Hospitality Human Resources Management, Hospitality Legal Issues, Hospitality Practicum, and Hospitality Meetings Management and also advises for the KSU Chapter of PCMA. Her research focuses on hospitality human resources management and marketing and has been published in prestigious peer-reviewed journals such as International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management, Journal of Hospitality and Tourism Education, Journal of Foodservice Business Research, and Journal of Human Resources in Hospitality and Tourism. Dr. Ravichandran also regularly writes blog posts focusing on human resources and legal issues for Restaurant Hospitality titled Foodservice @ Work in addition to contributing to EasyIce.com on similar topics.