Case Management for Individuals & Families

The Case Management for Individuals and Families concentration prepares students to complete assessments, advocacy work, and case management in a variety of social service agencies, such as county departments of Job and Family Services, rehabilitation centers, juvenile courts, and agencies serving older adults.

Case managers provide assistance to individuals and families by coordinating services and access to resources. Students in this concentration will learn the skills necessary to understand clients' needs and goals, and develop a plan to achieve these goals with the resources and services available to them. Case managers build strong relationships with community agencies at an individual and organizational level in order to best serve their clients' needs. Case managers form long and short term relationships with clients based on their individual or family needs.

Potential candidates for this concentration are resourceful, have good decision making skills, strong communication and interpersonal skills, and a strong desire to improve the quality of life of others and the community in which they live.

For more information contact Dr. Kelly Cichy at

Course Requirements:
HDFS 44035 Assessment & Strategies in Case Management 3
HDFS 44036 Generalists Case Management Strategies 3
HDFS 44192 Internship in HDFS-Case Management I 3-6
HDFS 44292 Internship in HDFS-Case Management II 3-6
HED 32530 Drug Use and Misuse 3
HED 34060 Small Group Processes 2
HSRV 21000 Dynamics of the Helping Relationship 3
Select 3 hours from the following:
PSYC 40111 Abnormal Psychology 3
SOC 32762 Deviant Behavior 3
SPED 23000 Introduction to Exceptionalities 2

For the Complete Roadmap for Case Management for Individuals & Families, please click here


Professional Licensure Disclosure
This program is designed to prepare students to sit for applicable licensure or certification in Ohio. If you plan to pursue licensure or certification in a state other than Ohio, please review state educational requirements for licensure or certification and contact information for state licensing boards at Kent State's website for professional licensure disclosure.

Kent State's website for professional licensure disclosure.