FAQ for Faculty Refresh | EHHS IT Services | Kent State University

FAQ for Faculty Refresh

  • Who is covered?
    • Currently, all full-time tenure-track and non tenure-track faculty members at the Kent campus are covered

 

  • How often will my computer be replaced?
    • Computers provided under the Faculty Computer Refresh Program are currently replaced every three years based on a cycle indicator, as shown below.
      • Cycle indicators will normally be a 1, 2 or a 3
  • Cycle 1 computers were last replaced in FY2013 and will be replaced again in FY2016.
  • Cycle 2 computers were last replaced in FY2014 and will be replaced again in FY2017.
  • Cycle 3 computers were last replaced in FY2015 and will be replaced again in FY2018.

 

 

  • Is there any advantage to choosing a standard model computer?
    • Standard model computers allow us to both negotiate better pricing and provide consistency across the campus. It also provides us the ability to have trained professionals who can better assist you with your computing needs.

 

 

  • Can I give my computer to someone else to use?
    • No. Refresh computers are provided for use by the eligible faculty members.

 

  • If I don't want a computer can I have the money to purchase other equipment or supplies?
    • Unfortunately, the answer to this is NO. The purpose of the computer refresh program is to replace the computers before the technology becomes obsolete.

 

  • What happens to the old computer when my computer is replaced?
    • Existing machines stay in the academic unit. Chairs and directors must make every effort to sustain a supportive, professional environment for all who engage in scholarship and teaching in the department or school. Thus, chairs and directors should pass on existing machines to graduate students and part-time faculty who are not eligible for new machines in the refresh program. Further, the issuance of a Refresh machine should not be used to provide an individual faculty member with two machines.

 

  • My department has no use for my old computer. Can I purchase it?
    • NO. University policy dictates that equipment must be made available for use by other departments within the University.

 

 

  • Can I make an upgrade to the standard model computer configurations?
    • Yes, but this must be approved by your department head and the additional cost of the upgrade will be charged to your department plus a special ordering process fee of $100.

 

 

  • What if I need software that is not part of the standard package that comes with the faculty refresh computers?
    • If it is software necessary for teaching or research, please contact Matt Starcher (mstarch6@kent.edu) for pricing and billing information.