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Vision

To be deeply committed to transforming students’ lives through access, engagement and success while working creatively and diligently to attain optimal enrollment to support the academic mission of the institution. Enrollment Management units will work with our colleagues to achieve cohesive, supportive and seamless navigation for students from the date of first inquiry through graduation and beyond. We strive to become the most innovative, strategic and visionary enrollment management team in the state and the nation.
 

Mission

Advancing Kent State University by recruiting, enrolling and serving diverse and academically prepared students in support of their attainment of a Kent State degree.
 

Core Values

Respect
We are committed to respect, inclusion and compassion with our colleagues and the people we serve.

Service
Our service culture is demonstrated through honoring the diversity of each unique individual and situation.

Student Centered
Our focus is on students and championing their causes.

Integrity
We are committed to displaying a high standard of personal and professional ethics.
 

Service Philosophy

In support of the University’s vision, mission, values and strategic initiatives, Enrollment Management units will strive to consistently provide high quality services in support of programs that serve students. High quality service means that each member within Enrollment Management exerts every effort to:

  • Provide student-centered service, where the student and their success serves as the driving force behind priorities;
  • Take personal responsibility and pride for providing service that is prompt and efficient;
  • Build long term student relationships by anticipating, listening to, understanding and exceeding our students’ needs;
  • Bring energy to everything we do so that every task is done well;
  • Foster an inclusive environment to meet the needs of all members of our community and establish deep relationships across the division and the university;
  • Personalize service in a thoughtful manner by collaborating to meet the students’ needs, solve problems and implement effective solutions.

By doing so, we will earn and maintain the respect of students, staff and faculty to promote understanding and trust in our units, establish collaborative working relationships within Enrollment Management and the university community.