Matters of Department Governance and Related Procedures | Management & Information Systems Handbook | Kent State University

Matters of Department Governance and Related Procedures

  1. Preamble

    This document is the handbook of the Department of Management & Information Systems (M&IS), as approved by the full-time faculty of that department and the Dean of the College of Business Administration. It, in combination with the University Policy Register (UPR), the Collective Bargaining Agreement (CBA), and College of Business Handbook (CBH), specifies as clearly and simply as possible the policies by which the Department is governed.

    This handbook is designed to address matters of central importance to the faculty. In order to reflect changes in department, college, university, or other policies, the Department, through the Faculty Advisory Committee (FAC), may initiate alterations or amendments to this handbook subject to the guidelines of the UPR and CBA. All proposed changes are subject to the approval of the Dean of the College of Business Administration.  This handbook contains information on how this Department implements policies from all levels.

    In all matters, the University Policy Register, the applicable Collective Bargaining Agreement (CBA) and the College of Business Administration Graduate Handbook take precedence over this handbook.

  2. Mission Statement

    Management & Information Systems (M&IS) focuses on continuous improvement of the inter-related disciplinary areas of business analytics, business management, information systems, human resources management, management, organizational behavior, strategic management, and supply chain management, and on a Ph.D. program in Business Administration.  By graduating well-rounded scholars, the Department is committed to enhancing the quality of life for Ohioans, the nation, and the world at large.

  3. Goals

    The primary goals of the Department are to:

    1. Recruit and retain a high quality and diverse faculty;
    2. Provide excellent instruction in both undergraduate and graduate programs;
    3. Create an academic environment which promotes the intellectual and professional development of students and faculty;
    4. Develop and maintain a commitment to scholarly activity in research, graduate education, and undergraduate education, which is commensurate with the goals and mission of Kent State University, and disseminate the research and scholarship activities to others;
    5. Provide programs for all students which meet the educational and technological demands of the disciplines represented in the Department;
    6. Offer courses in cognate academic disciplines and professional fields which provide the necessary base for the career goals of students and faculty;
    7. Interact and cooperate with businesses, governments, and nonprofit agencies for mutual benefit through the exchange of knowledge and expertise; and,
    8. Promote local, national and international citizenship for the department, college, and university by becoming responsibly involved in services commensurate with a University.
  4. Structure and Organization

    The leadership structure of the Department of Management & Information Systems (M&IS) includes administrative and service positions, and appropriate committees.

    1. Administrative

      1. Department Chair

        The Department Chair (hereinafter “Chair”) is the chief administrative officer of the Department. She/he is responsible for recording, maintaining, and implementing the policies and procedures stated in this Handbook through regular and thorough consultation with the Department faculty and the Department’s various committees.

        The Chair provides leadership to the Department and, in consultation with the Assistant to the Chair, FAC and Undergraduate and Graduate Coordinators, makes administrative and policy decisions affecting the Department. She/he reports to the Dean of the College of Business Administration, and has the responsibility and carries the authority including but not limited to the following:

        1. develops, coordinates, plans, and provides leadership for all academic programs and professional activities housed in the Department in a manner consistent with the mission of the University, the College, and the Department and is mindful of the quality and breadth of programs supported by the University, the College, and the Department;
        2. enforces University and College regulations, policies, and procedures in conformity with the University Policy Register, the College Handbook, and terms and conditions of the Collective Bargaining Agreement;
        3. with appropriate consultation, develops, maintains, and implements the administrative and educational policies of the Department in accordance with the provisions of the Department Handbook;
        4. implements personnel policies on matters such as recommending to the Dean new faculty and staff appointments, reappointments and non-reappointments;
        5. interviews new faculty designated to teach M&IS curriculum at the Regional Campuses and implements personnel action to the Deans of the Regional Campus and the College of Business Administration;
        6. tenure and promotion; and leaves of absence and faculty improvement leaves;
        7. bears the responsibility for management of the Departmental office, including supervision of nonacademic Departmental staff;
        8. bears the fiscal responsibility for the Department;
        9. bears the responsibility for allocating Departmental resources, including office space;
        10. maintains custody of University property charged to the Department;
        11. with appropriate consultation, recommends curricular changes;
        12. with appropriate consultation, establishes teaching assignments and class schedules, and applies appropriate workload equivalencies, which are subject to approval by the Dean;
        13. coordinates academic advising;
        14. serves as an ex officio non-voting member of the Department Faculty Advisory Committee (FAC) and presides over its meetings;
        15. when making written reports to a higher administrative officer, reports the substance of FAC recommendations on all matters which require consultation with the FAC;
        16. informs the FAC of the status and final administrative determination of matters on which the FAC has been consulted;
        17. performs tasks, such as preparation of planning reports and other documents for the Department, and other tasks all of which cannot be enumerated herein;
        18. represents or appoints a designee to represent the Department to constituencies external to the Department.

        The Chair serves at the pleasure of the Dean of the College of Business Administration and is selected and reviewed as delineated in the applicable Collective Bargaining Agreement (CBA). 

      2. Assistant to the Chair

        The department Chair may appoint an Assistant to the Chair. The Assistant to the Chair is a member of the tenured faculty of the department and performs duties as determined by the Chair. The general responsibility of the Assistant to the Chair is to work with the Chair to guide the department toward its goals.

        The specific responsibilities of the Assistant to the Chair include but are not limited to:

        1. representing the Chair in the Chair’s absence;
        2. serving as the department’s representative on University committees as needed;
        3. providing faculty with another level of administrative communication;
        4. facilitating communication and collaboration among M&IS faculty at the Kent and regional campuses;
        5. in consultation with the chair, coordinates peer evaluations of teaching for TT and NTT M&IS faculty at Kent and regional campuses;
        6. communicating with the Chair concerning department business and the Assistant to the Chair’s responsibilities;
        7. fulfilling any other duties as assigned by the Chair.

        The Assistant to the Chair may receive a reduction in teaching responsibilities to offset the increase in administrative duties.

        The Assistant to the Chair serves at the pleasure of the Chair and the Dean of the College of Business Administration. The Chair will review the performance of the Assistant to the Chair annually. This review will be in addition to her/his annual review as a regular faculty member.

      3. Administrative Assistant

        The Administrative Assistant is a classified full-time employee of the University. She/he provides administrative assistance to the Chair, especially keeping her/him informed about all matters requiring administrative attention from the department, manages external and internal communication with the Department Office, and provides a number of support services to the department faculty.  Among other things, she/he:

        1. maintains the department information;
        2. supports the department budget accounts in consultation with Chair, including all processing of forms and reports such as initiating purchase orders, payment requisitions, personnel action forms and any other necessary forms;
        3. prepares and manages correspondence from and to the Department Office and maintains both computerized and hard copy files. She/he maintains department communication through electronic mail;
        4. courteously receives students, visitors and phone inquiries to the department, screens and routes these appropriately to the proper persons within the department;
        5. assists the Chair by keeping track of university deadlines and procedures, and through written and verbal communication with everyone inside and outside the department who requires actions and/or responses from the Chair;
        6. provides support in similar matters to the Undergraduate and Graduate Coordinators;
        7. whenever possible, performs and/or allocates word processing and photocopying requests from department faculty;
        8. trains and supervises student assistants, hired by the Chair, to perform clerical tasks and assist in staffing the office;
        9. administers teaching evaluations at the end of each semester and maintains files of the evaluation results;
        10. assists the Chair with submission of materials and maintenance of files pertaining to reappointment, promotion, tenure, and Faculty Excellence Awards;
        11. assists in faculty recruiting process by arranging interview schedules, making reservations and keeping files of all applications for affirmative action reporting and completes affirmative action recruiting reports;
        12. maintains computerized personnel files, prepares offers of employment and ensures that all the correct paperwork is completed for new hires;
        13. maintains an inventory of supplies for the Department, and manages the Chair's appointment calendar; and
        14. schedules meetings of the department and its various Ad Hoc and standing committees, and records minutes of meetings when necessary.
      4. Department Meetings

        As stated in the applicable Collective Bargaining Agreement, the Chair will call a meeting of all faculty of the Department at least once per semester, for the purpose of apprising them on matters of department business, with the first meeting held early in the fall semester. At other times, the Chair may request, or by petition of a majority of the full-time tenure-track faculty, convene a meeting of the Department faculty for purposes of discussing other matters of interest to the Department.

        All tenure-track and non-tenure track faculty in the department, and Ph.D. students, may participate in department meetings. However, non-tenure track, part-time faculty and Ph.D. students are not entitled to vote at department meetings and, when personnel matters are to be discussed at such a meeting, Ph.D. students may not participate in the deliberations. A simple majority vote is required to approve motions and to elect committee members.

        Notice of all meetings must be made well in advance and with reminders to offer all department personnel enough time and opportunity to allow them to attend meetings. The agenda for the meetings should be circulated early to the faculty to allow them opportunity to suggest other topics for the meeting. A quorum is formed if a simple majority of the Faculty not on leave, including the Chairperson, is present for the meeting. Minutes of all meetings must be recorded and distributed to all department faculty in a timely manner either by hardcopy or electronically. A copy of the minutes must also be maintained at the department office by the Department Secretary.

    2. Department Committees

      All Department committees are advisory and recommendatory to the Chair.  The membership, structure, and function of some of the Department's committees are governed by University, Administrative and Operational Policies and the applicable Collective Bargaining Agreement.  The Chair may establish ad hoc committees in consultation with the FAC.  The Chair will welcome requests from faculty members for positions on the Department’s various committees.  The Chair, when making appointments to Department committees, will be mindful of the diversity of disciplines within the Department and will consider the expertise and interests necessary for the effective functioning of specific committees.

      1. Faculty Advisory Committee

        The FAC is a committee of the whole faculty. The FAC is advisory to the Chair and is structured and operated as described in the applicable Collective Bargaining Agreement (CBA).  The FAC is concerned with such matters as are central to the mission of the Department. According to the CBA, such matters include, but are not limited to, the following:

        1. issues concerning tenure and promotion, including the nominations of candidates for promotion;
        2. appointment of new faculty;
        3. non-reappointment and dismissal;
        4. allocation of academic staff;
        5. program development and discontinuance;
        6. evaluations relating to salaries and merit increases;
        7. budget priorities and guidelines;
        8. selection and structure of committees;
        9. teaching assignments and class schedules;
        10. research and other leaves;
        11. the establishment and maintenance of the Department Handbook;
        12. ensuring that students are properly advised;
        13. ensuring that instructional standards are followed; and
        14. ensuring that class and other duties of faculty members are met.

        The tenure-track Collective Bargaining Agreement (TT-CBA) provides that the faculty of the Department insure that Regional Campus (RC) faculty are appropriately represented on key Department and College committees. These include but are not limited to the FAC, the CAC, the ad hoc reappointment, tenure and promotion (RTP) Committee, Search Committees, Review Committees, and committees considering curriculum, department or college policy, instructional standards, and program development.

        The TT-CBA also provides that the tenured and tenure-track faculty of the Department shall decide whether and to what extent full-time non-tenure track (NTT) faculty shall be represented on the FAC. Under no circumstances may the number of NTT faculty exceed that of the TT faculty and, NTT faculty may not participate in deliberations or vote on personnel matters concerning TT faculty.

        The FAC is convened and chaired once per month by the Chair who, in consultation with the Faculty, sets the agenda for its meetings. Additional meetings of the FAC may be called by the Chair as needed, or upon request by a Faculty member and approval of a simple majority of the FAC. Faculty members may also call, set agenda for, and chair meetings of the FAC, but it is understood that no business of the department may be transacted or represented as having been transacted at such meetings, although matters of concern to the faculty may be discussed and added to the agenda of the next regular meeting of the FAC. The FAC elects one (1) member, preferably a tenured full professor, to act as the Department representative to the College Advisory Committee (hereinafter “CAC”).

        The FAC is expected to communicate the results of its deliberations to the faculty through the timely distribution of minutes. For this purpose, the Chair should appoint a member of the FAC to record minutes of its meetings. The minutes are then circulated to members of the FAC for approval before being forwarded to the Department Secretary for distribution to the rest of the department faculty. Other governance responsibilities of the FAC are delineated in the applicable Collective Bargaining Agreement. The Chair will notify the FAC of the final decision, outcome, recommendations, and/or actions on all matters for which it was consulted.

      2. The Graduate Programs Committees (GPC)

        The GPCs include committees for Doctoral and Masters Programs. Members of the committees are appointed by the Chair, who balances them between the graduate Faculty of the department, in consultation with the FAC. Each committee is chaired by a TT Faculty who serves a two-year term.

        1. The Ph.D. committee is chaired by the Ph.D. Coordinator who is appointed by the Chair, in consultation with the FAC.
        2. The Masters Committee is chaired by a Masters Programs Coordinator who is appointed by the Chair, in consultation with the FAC.

        The GPCs may be augmented with a Ph.D. and a master’s student, respectively, with such appointments made according to College procedures. The GPCs, in collaboration with the Assistant to the Chair, have oversight for the development of the Department’s graduate programs. They are responsible for evaluating applications for admission into the respective programs and evaluating and recommending Faculty for graduate appointments. The GPCs are also responsible for monitoring the progress and academic performance of graduate students in the Department and, with the Coordinators, recommend faculty for the writing and grading of the department’s graduate examinations. The GPCs review proposals for new graduate courses, changes in course content and related curricular matters, and conduct periodic reviews of the Department’s graduate programs as a whole.

        The GPC Coordinators are also responsible for the Department’s Colloquia Series and supervise the Department’s mentoring program. They represent the Department on the appropriate College Advisory Committees. And, in cooperation with the Department’s Administrative Secretary, they maintain the databases of Ph.D. and Masters graduates.

        All faculty members of the GPCs must be members of the College Graduate Faculty. The GPC Coordinators have the overall responsibility of articulating and enforcing Department policies and procedures with respect to all stages of graduate student education. While the Ph.D. Coordinator's responsibility is the doctoral program, that of the Master’s Program Coordinator is with the Department's involvement in graduate programs at the masters level (MBA and MSBA), and any other specialized master's level programs which the department might maintain at some future date. Curricula initiatives approved by the GPCs are reported back to the FAC and the Chair through the Coordinators. The GPC functions are advisory to the Chair.

      3. The Undergraduate Programs Committee (UPC)

        The GPCs include committees for Doctoral and Masters Programs. Members of the committees are appointed by the Chair, who balances them between the graduate Faculty of the department, in consultation with the FAC. Each committee is chaired by a TT Faculty who serves a two-year term.

        1. The Ph.D. committee is chaired by the Ph.D. Coordinator who is appointed by the Chair, in consultation with the FAC.
        2. The Masters Committee is chaired by a Masters Programs Coordinator who is appointed by the Chair, in consultation with the FAC.

        The GPCs may be augmented with a Ph.D. and a master’s student, respectively, with such appointments made according to College procedures. The GPCs, in collaboration with the Assistant to the Chair, have oversight for the development of the Department’s graduate programs. They are responsible for evaluating applications for admission into the respective programs and evaluating and recommending Faculty for graduate appointments. The GPCs are also responsible for monitoring the progress and academic performance of graduate students in the Department and, with the Coordinators, recommend faculty for the writing and grading of the department’s graduate examinations. The GPCs review proposals for new graduate courses, changes in course content and related curricular matters, and conduct periodic reviews of the Department’s graduate programs as a whole.

        The GPC Coordinators are also responsible for the Department’s Colloquia Series and supervise the Department’s mentoring program. They represent the Department on the appropriate College Advisory Committees. And, in cooperation with the Department’s Administrative Secretary, they maintain the databases of Ph.D. and Masters graduates.

        All faculty members of the GPCs must be members of the College Graduate Faculty. The GPC Coordinators have the overall responsibility of articulating and enforcing Department policies and procedures with respect to all stages of graduate student education. While the Ph.D. Coordinator's responsibility is the doctoral program, that of the Master’s Program Coordinator is with the Department's involvement in graduate programs at the masters level (MBA and MSBA), and any other specialized master's level programs which the department might maintain at some future date. Curricula initiatives approved by the GPCs are reported back to the FAC and the Chair through the Coordinators. The GPC functions are advisory to the Chair.

      4. Student Academic Complaint Committee

        The Student Academic Complaint Committee (SACC) is composed of:

        1. The Department’s FAC; and
        2. At least one (1) student representative.

        The Chair appoints a TT member of the FAC to serve as the Chair of the Student Academic Complaint Committee.  The policies and procedures of this committee are governed by University Policy 3342-4-02.3, including but not limited to the addition of a student representative from the complainant’s peer group.  An undergraduate student will be added to the committee for complaints from undergraduate courses and a graduate student will be added to the committee for complaints from graduate courses. 

        In the event that a member of the SACC is the subject of or may otherwise be involved with a student complaint, the FAC will select a replacement from the full-time tenured and tenure-track faculty.  The Chair may also, in consultation with the FAC, augment and/or replace members of the SACC if doing so would ensure objectivity, maintain the integrity of the process, and allay any semblance of conflict of interest.

        All members of the SACC shall participate fully in its deliberations and vote on recommendations to be forwarded to the Chair. Students wishing to file academic grievance should contact the Chair and Dean of Students Ombuds for advice on their rights and privileges.

      5. Reappointment, Tenure, and Promotion Committee

        The Ad Hoc reappointment, tenure, and promotion (RTP) committee is comprised of a subset of the tenured members of the FAC to be selected by the Chair. The policies and procedures which govern the Department’s Ad Hoc RTP Committee are included in the University Policy Register.  Procedural and operational guidelines for this committee are provided annually by the Office of the Provost. This committee reviews materials relevant to the professional performance of faculty who are candidates for reappointment, tenure, or promotion in rank, and to make recommendations to the Chair on each of these personnel decisions. The recommendations of this committee and the Chair, together with the materials assembled for the committees, are forwarded to the Dean of the College. 

      6. Other Committees

        In addition to the aforementioned committees, the Chair may establish, charge, and appoint the membership of ad hoc committees as required, for services to the department, college, or university.  In establishing ad hoc committees, naming members and designating a committee chair, the Chair shall consult with the FAC. The Chair will welcome requests and preferences from the faculty before establishing and making appointments to ad hoc committees. These committee assignments are usually made in the fall semester during the first faculty meeting of the academic year.