COVID-19 (Coronavirus Disease) Updates for Geauga Campus and Twinsburg Academic Center

Coronavirus/COVID-19 Questions

  • If you have questions regarding Coronavirus/COVID-19, please call 1-833-4ASKODH (1-833-427-5634) or email.
  • Kent State University's One Stop for Student Services is taking calls to answer questions and concerns at 330-672-6000.
  • You can also visit the Kent State University Coronavirus/COVID-19 page.

Subscribe to Flash ALERTS Kent Campus Emergency Resources

Geauga Campus and Twinsburg Academic Center Emergency Resources

Keep On Learning Resources for Students

Reopening Guidelines

Kent State's Current Status

Kent State applauds Ohio Gov. Mike DeWine’s proactive approach to keeping our state safe during the ongoing spread of the coronavirus (COVID-19). To slow transmission of the virus and consistent with recommendations from state health authorities to limit large gatherings and practice physical distancing, Kent State is moving forward following preventative and proactive actions that include:

Phase 4: Aug. 27-Dec. 20

  • Students – Students on campus for fall semester classes. In-person and remote instruction through Friday, Nov. 20.
    • Fall Break will be eliminated.
    • No classes will be held Monday, Nov. 23, through Friday, Nov. 27.
    • Classes will resume on Monday, Nov. 30, and will be held via remote instruction only.
    • Information about moving out of residence halls will be forthcoming.
  • Academics – Fall semester classes in session. In-person and remote instruction through Friday, Nov. 20.
    • Fall Break will be eliminated.
    • No classes will be held Monday, Nov. 23, through Friday, Nov. 27.
    • Classes will resume on Monday, Nov. 30, and will be held via remote instruction only.
  • Employees – Employees needed to maintain campus operations. Faculty and staff necessary for on-campus operations and student support. Student workers on campus.
  • Research and Creative Activities – Researchers/Artists whose Request to Return to Research form has been approved by the Division of Research and Sponsored Programs.
  • Events/Student Activities – Select events in accordance with state guidelines and the Flashes Safe Seven. Virtual events ongoing; check the Event Calendar.
  • Visitors – Must follow state guidelines, wear cloth face covering and maintain physical distance. Those experiencing COVID-19-like symptoms should not visit campus. Scheduled campus tours.

Flashes Safe Seven

We have established the Flashes Safe Seven principles to guide the return to campus activity. Everyone on a Kent State campus must adhere to these operating principles to help create the safest environment possible. Please view the Flashes Safe Seven principles for your safety.

Flashes Take Care of Flashes Welcome Kits

We are providing a Flashes Take Care of Flashes Welcome Kit containing two reusable cloth face coverings for every student. Students can pick up their Welcome Kit at the Student Services reception desk at either the Geauga Campus in Burton or Twinsburg Academic Center. If you have any questions, please email Amy Murfello.

Fall 2020 Building Hours 8/24/2020 - 11/20/2020

Geauga Campus

Monday: 7:30 a.m. - 11:15 a.m.
Tuesday: 7:30 a.m. - 7:00 p.m.
Wednesday: 7:30 a.m. - 5:00 p.m.
Thursday: 7:30 a.m. - 3:30 p.m.
Friday: 7:30 a.m. - 11:15 a.m.

Twinsburg Academic Center

Monday: 7:30 a.m. - 8:00 p.m.
Tuesday: 7:30 a.m. - 8:00 p.m.
Wednesday: 7:30 a.m. - 8:00 p.m.
Thursday: 7:30 a.m. - 8:00 p.m.
Friday: 7:30 a.m. - 11:15 a.m.

Campus Events & Student Activities

  • On-campus events have been canceled until further notice to avoid creating large gatherings.
  • Virtual events are being offered. Check the Event Calendar for virtual events.

Kent State University President Todd Diacon Updates

Read recent communications distributed to the Kent State University community:

View Kent State University Community Emails

Important Student Information

Learning Center

All academic support services have been moved to a virtual format to make it accessible for all students.


Tutoring will take place online via Blackboard Collaborate. Make a TutorTrac online appointment today!

In addition to our tutors being online, you also still have access to the university's e-tutoring system.

Academic Advising & Admissions

Make an advising appointment online on the Kent Advising website. For quick questions, you can email your advisor or admissions representative from the list below.

Bethany Begeot, Admissions Counselor

Brandie Blankenship, Coordinator of Academic Services & SAS

Leanne Castillo, Academic Advisor

Justin Cornelius, Financial Aid Coordinator

Mary Lynn Delfino, Admissions Counselor

Donna Holcomb, Financial Aid Representative

Megan Krippel, Director, Enrollment Management & Student Support Services

Courtney Miller, Academic Advisor II

Jeremi Weidner, Academic Advisor I

Danielle Weiser-Cline, Director I, Enrollment Management & Student Services

Academic Success Workshops

There are academic workshops available to you online. Every student has access to these workshops. These include Time Management, Succeeding in the Classroom, Study Strategies, and Test your Best. In addition, keep an eye out for new workshops that will be added very soon.

Success Coaching

Personalized coaching for time management, study strategies, note-taking strategies, reading strategies, or test-taking strategies is still available. Students can schedule a phone appointment online or call 330-888-6314.

Student Accessibility Services

Accommodations are still available remotely. If you have questions about your accommodations or have been diagnosed with something and need accommodations, you can set up your appointment by email or at 330-888-6314 for a phone appointment.

Campus Counseling

Counseling Services are currently only available through phone appointments. Schedule a counseling phone appointment online.

Faculty and staff may contact Kent State University's Employee Assistance Program, IMPACT, at 1-800-227-6007 for live, immediate assistance.

In addition, there are several professional support services available that can also connect you to local resources. You can reach the Crisis Text Hotline by texting 741-741. You can reach the National Suicide Prevention Lifeline by calling 1-800-273-TALK (8255) or by visiting their website for a live chat. 

Food Pantry

If you are experiencing a food emergency, we encourage you to contact or visit a food pantry below.

Quick Links for IT Help While Working from Home

If emergency conditions should cause disruption to university operations, Keep on Working will help you continue to provide uninterrupted service to your colleagues and constituents. If you have any questions or need help, please contact the Kent State Geauga and Twinsburg Academic Center's IT Department by email during normal business hours. If you need help after hours, please contact Kent State's Help Desk at 330-672-HELP (4357) or visit the IT homepage.

Work from Home Technology FAQs Taking Home Your KSU Desktop Guide

Microsoft Teams Communication Guide Cisco Jabber Quick Start Guide

General Coronavirus FAQs

COVID-19: What Is It & How Does It Spread?

What is novel coronavirus?

The 2019 novel coronavirus (COVID-19), commonly known as a coronavirus, is a virus identified as the cause of an outbreak of respiratory illness first detected in Wuhan, China. While the Centers for Disease Control and Prevention (CDC) considers this a serious public health concern, based on current information, the immediate health risk from a coronavirus to the general American public is considered low at this time. For additional information, visit the CDC website.

Watch Experts from Kent State University’s College of Public Health answer your COVID-19 questions

What are the symptoms?

COVID-19 symptoms include cough, shortness of breath or difficulty breathing, fever, chills, muscle pain, sore throat or a new loss of taste or smell. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting or diarrhea.

How does it spread?

Coronavirus disease 2019 is primarily spread through respiratory droplets, which means to become infected, people generally must be within six feet of someone who is contagious and come into contact with these droplets. Symptoms of COVID-19 generally appear within two to 14 days after exposure and include fever, cough and difficulty breathing. Reported cases have ranged from mild illness (similar to a common cold) to severe pneumonia that requires hospitalization.

Health experts are still learning the details about how this new coronavirus spreads. Other coronaviruses spread from an infected person to others through:

  • The air by coughing and sneezing.
  • Close personal contact, such as touching and shaking hands.
  • Touching an object or surface with the virus on it, then touching your mouth, nose and eyes.
  • In rare cases, contact with feces.


COVID-19: What Steps Can Be Taken to Prevent It?

How can I prevent it?

Currently, there are no vaccines available to prevent COVID-19 infection. The Centers for Disease Control and Prevention (CDC) recommends typical infectious disease precautions, just as those used to prevent cold or flu:

  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.
  • Avoid touching your mouth, nose and eyes.
  • Cover coughs and sneezes with your arm or a tissue.
  • Put distance between yourself and other people outside of your home.
  • Remember that some people without symptoms may be able to spread virus.
  • Stay at least 6 feet (about 2 arms’ length) from other people.
  • Do not gather in groups.
  • Stay out of crowded places and avoid mass gatherings.
  • Keeping distance from others is especially important for people who are at higher risk of getting very sick.
  • Cover your mouth and nose with a face covering when around others
  • You could spread COVID-19 to others even if you do not feel sick.
  • Everyone should wear a face covering when they have to go out in public, for example to the grocery store or to pick up other necessities. Here is why you should wear a face covering.
    • CDC advises the use of simple cloth face coverings.
      • Cloth face coverings are protective gear to help people from unknowingly transmitting virus to others.
      • Cloth face coverings should completely cover a person’s nose, mouth and chin, with no gaps that would admit air to the nose, mouth or chin, to be effective.  
      • Acceptable alternatives are available, including transparent face shields. Be advised that for a face shield to be protective against the virus, it must wrap around to the ears and down past the chin where an attached cloth is used to prevent virus from being exhaled out below the shield.
      • Do NOT use a face mask meant for a healthcare worker.
      • Per the CDC, bandanas are not suitable face coverings as they are too thin and too loose to provide the needed protection.
      • Face coverings should not be placed on young children under age 2, or on anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
    • At Kent State, wearing face coverings is a critical component to the Flashes Safe Seven principles. All who can safely wear face coverings are required to do so.
      •  We understand that not everyone is able to wear a face covering, therefore; if you are a university community member, contractor working on campus or a visiting scholar concerned about wearing a face covering, please submit the Pandemic Adjustment Request. I
      • In addition, face coverings should never be worn by or placed on people who are younger than 2, have difficulty breathing, or are unconscious, incapacitated or otherwise unable to remove them without assistance..
      • Face coverings and outdoors:
        • Face coverings should be worn outdoors while on campus. They can be removed when alone or with a family member/ household member in a green space area. Your face covering should be with you at all times and available to use should you come into close proximity to others.
        • Face coverings need to be worn when walking in higher density areas including campus and downtown Kent.
        • Even when wearing face coverings, keep outdoor gatherings small. When at an outdoor gathering, still wear a face covering.
    • The face covering is meant to protect other people in case you are infected. 
  • Continue to keep about 6 feet between yourself and others. The face covering is not a substitute for social distancing.
  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets and sinks.
  • If surfaces are dirty, clean them. Use detergent or soap and water prior to disinfection.
  • Then, use a household disinfectant. Most common EPA-registered household disinfectants will work.
  • Be alert for symptoms. Watch for fever, cough, shortness of breath or other symptoms of COVID-19.
  • Take your temperature if symptoms develop.
    • Don’t take your temperature within 30 minutes of exercising or after taking medications that could lower your temperature, like acetaminophen.
  • Follow CDC guidance if symptoms develop.
Cleaning Practices: Questions and Answers


According to the CDC, "Community members can practice routine cleaning of frequently touched surfaces (i.e. tables, doorknobs, light switches, handles, desks, toilets, faucets, sinks) with household cleaners and EPA-registered disinfectants that are appropriate for the surface, following label instructions. Labels contain instructions for safe and effective use of the cleaning product including precautions you should take when applying the product, such as wearing gloves and making sure you have good ventilation during use of the product."

High-touch areas such as table or desktops, doorknobs, remote controls, counters, etc. should be disinfected at least daily. Most regular cleaners are effective against coronavirus if used as directed (including bleach and Lysol).

Kent State University has also posted additional information that may be helpful because of the relevance to the university community: 

Illness: What Should I Do If I Don't Feel Well?

What should I do if I feel ill?


 Kent State University requires university community members to contact the COVID Response Team in certain instances. Please get familiar with Kent State's COVID Response Team and reporting guidelines.

COVID Contact or Symptoms? Act Now

Other Best Practices 

If you are sick with COVID-19 or think you might have COVID-19, follow the steps below to care for yourself and to help protect other people in your home and community.

Stay in your current residence except to get medical care

  • Stay in your current residence. Most people with COVID-19 have mild illness and can recover in your current residence without medical care. Do not leave your home, except to get medical care. Do not visit public areas.
  • Take care of yourself. Get rest and stay hydrated. Take over-the-counter medicines, such as acetaminophen, to help you feel better.
  • Stay in touch with your doctor. Call before you get medical care. Be sure to get care if you have trouble breathing, or have any other emergency warning signs, or if you think it is an emergency.
  • Avoid public transportation, ride-sharing or taxis.

Separate yourself from other people

  • As much as possible, stay in a specific room and away from other people and pets in your home. If possible, you should use a separate bathroom. If you need to be around other people or animals in or outside of the home, wear a cloth face covering.
  • Additional guidance is available for those living in close quarters and shared housing.
  • See COVID-19 and Animals if you have questions about pets. 

Monitor your symptoms

  • Symptoms of COVID-19 fever, cough or other symptoms.
  • Follow care instructions from your healthcare provider and local health department. Your local health authorities may give instructions on checking your symptoms and reporting information.
  • Visit the CDC website for more information. 

Related FAQ: COVID-19 Occurences, Reporting and Testing: What do you need to know?

"Social Distancing" and "Physical Distancing": Why Is It Used?

What is "social distancing" and “physical distancing” and why is it used? 

Social distancing, also called “physical distancing,” means keeping space between yourself and other people outside of your home. To practice social or physical distancing:

  • Stay at least 6 feet (about 2 arms’ length) from other people
  • Do not gather in groups
  • Stay out of crowded places and avoid mass gatherings

In addition to everyday steps to prevent COVID-19, keeping space between you and others is one of the best tools we have to avoid being exposed to this virus and slowing its spread locally and across the country and world.

Limit close contact with others outside your household in indoor and outdoor spaces. Since people can spread the virus before they know they are sick, it is important to stay away from others when possible, even if you—or they—have no symptoms. Social distancing is especially important for people who are at higher risk for severe illness from COVID-19.

Please visit the CDC website for more information. 

Travel: I Have Recently Traveled or Have Travel Plans. What Should I Know?

For students, employees and visitors, it is important to note that Ohio Gov. Mike DeWine has announced a travel advisory for all individuals coming into Ohio from states reporting positive COVID-19 testing rates of 15% or higher. Anyone traveling from these states to Ohio is advised to self-quarantine for 14 days. The Ohio Department of Health is also recommending against travel to these states with high positivity.

Any travel out of state and beyond must be reported to the COVID Response Team prior to departure. This requirement was initiated because of Ohio Gov. Mike DeWine’s Oct. 8 announcement of Portage County’s COVID-19 Risk Level 3 Red status. The Kent Campus resides in Portage County, and as such, must adhere to the state's guidelines for counties at a COVID-19 Risk Level 3 status.

Kent State Guidelines

Kent State requires university community members to contact the COVID Response Team in certain instances. Please get familiar with Kent State's COVID-19 reporting guidelines

Recent Travel? Act Now: Choose "Travel" from Situation Guide to Determine Next Steps

Other Best Practices

Please visit the CDC website for updated information related to your specific travel questions.

Pregnancy, Breastfeeding and Parenting: How Will COVID-19 Affect Me?

According to the CDC, there is no current information from published scientific reports about susceptibility of pregnant women to COVID-19. Pregnant women experience immunologic and physiologic changes which might make them more susceptible to viral respiratory infections, including COVID-19.

The CDC says that there is no evidence that children are more susceptible to COVID-19. In fact, most confirmed cases of COVID-19 reported from China have occurred in adults. Infections in children have been reported, including in very young children.

For more information, the CDC has developed these fact sheets:


Will campus events be canceled, including commencement?

Spring & Early Summer Events

  • Events scheduled for campus locations through the end of the semester are canceled to avoid creating large gatherings.
  • No additional on-campus events will be scheduled through July 4. Virtual events will be an option.

Spring Commencement

  • Kent State students, faculty, staff, parents and friends are invited to tune into the virtual ceremony on Saturday, May 9, at 11 a.m. EDT at An in-person commencement will be hosted when deemed safe.

May 4 50th Commemoration



More Information: Who Can I Contact?

Important Numbers

  • Health questions can be directed to University Health Services at 330-672-2322 or after hours to the Kent State Nurse Line at 330-672-2326. 
  • Kent State University's One Stop for Student Services will take calls to help answer questions and concerns at 330-672-6000.
  • Kent State employees with work-related questions, individuals may call Human Resources at 330-672-2100.
  • The university's COVID Response Team has been established and can be reached at 330-672-2525.
  • Or submit your question or inquiry via our online Feedback Form

Additional information about the coronavirus can be found on the Ohio Department of Health website at


I am feeling worried and anxious, and I need help. Who can I turn to?


If the outbreak continues, will Kent State close? What happens if I live on campus? What services will be open?

Due to the rapid of the spread of COVID-19 and in accordance with the recommendations of Ohio Gov. Mike DeWine, Kent State is closing Kent Campus residence halls. Students must make plans to check out of their rooms by 5 p.m. March 20. Students will no longer be able to access their residence hall after this time. Students who need to return to remove their belongings after March 20 can contact the Department of Residence Services at to schedule a time for access.

Students who are unable to return to a permanent residence or an alternative housing arrangement should submit a Permission to Stay Request. Questions regarding residence halls should be directed to the Department of Residence Services at 330-672-7000 or at

  • Staffing of each unit will continue as currently in place; however, if reasonable employee needs so dictate, on-site staffing may be reduced.
  • Faculty may continue to use their offices and labs while practicing social distancing.
  • Large gatherings, meetings and events remain suspended in keeping with the governor’s executive orders
  • Intercollegiate athletic events and all practices are canceled for the remainder of the semester, including the 2020 MAC Men's and Women's Basketball tournament.
  • University-sponsored travel – domestic and international – remains suspended until further notice.
  • No future university-sponsored travel may be booked unless approved by a dean or vice president until further notice.
  • The Kent Student Center and the Warren Student Recreation and Wellness Center will be closed.


Are refunds being issued for tuition?
University Health Services: How can students access medical and mental health services and hotlines?

COVID Response Team

This university's COVID Response Team will be responsible for managing COVID-19 related information that includes but is not limited to: voluntary self-reporting of COVID-19 status by students, staff, and faculty, confirmed cases at DeWeese Health Center and inquiries related to COVID-19 related topics such as: self-isolation, quarantine and travel. It is led by the Kent State’s chief university physician and its members include a coordinator, nurses and public health staff, employed by University Health Services.

Access the COVID Response Team webpage  Find out about COVID-19 Testing Options

Medical Services (includes Pharmacy)

  • Hours: Monday - Friday, 8:30 a.m. to 4:30 p.m.
  • Call: 330-672-2322 OR THE 24 HOUR NURSE LINE: 330-672-2326
  • No in person services
  • Telemedicine Visits
  • Prescription Refills
  • Nurse Triage
  • Answer COVID-19 questions
  • After Hours: 24-hour nurse line: 330-672-2326

Psychological Services

  • Hours:
    • Call the main desk 330-672-2487, Monday - Friday, 8 a.m. to 5 p.m.
    • No face-to-face counseling
  • Psychological Services will provide:
    • Telepsychology services
      • Counseling services via phone and/or video conferencing when deemed appropriate to active clients.
    • Consultation and Crisis Intervention
      • As needed to Kent State students; however, new clients who are not part of Psychological Services’ active caseload will not have ongoing telepsychology services.
  • Psychological Services is not taking new clients - new clients will be referred to Coleman and other area agencies.

Mental Health and Counseling Services 

Ashtabula Campus

24-hour hotline: 440-964-4288

Johanna Slivinske, MSW, LISW-S
Counseling Specialist
Counseling Services
L 207, 2nd floor of the Library

College of Podiatric Medicine (Cleveland)

24-hour hotline: 216-707-8022

Theresa Novak, M.Ed., LPCC-S
Clinical Counselor
Counseling & Wellness Services
4th Floor

East Liverpool Campus

24-hour hotline: 330-382-7444

Brenda McIntosh, M.Ed., LPCC
Counseling Specialist
Counseling & Wellness Services
212 G

Geauga Campus

24-hour hotline: 440-834-3766

Valerie Rutherford, MSW, LISW-S
Counseling Specialist
Counseling Services
Library Office 120C

Twinsburg Academic Center (Twinsburg)

24-hour hotline: 440-834-3766

Sue Mark-Sracic, M.Ed., LPCC, LSW
102P Student Services Department

Kent Campus

24-hour hotline: 330-672-2326

Dr. Pamela Farer-Singleton, Ph.D.
Chief Psychologist
Psychological Services
2nd Floor of the DeWeese Health Center

Dr. Jason Miller, Ph.D., LPCC-S
Clinical Director
The Counseling Center
325 White Hall

Dr. Alanna Updegraff, Ph.D.
Psychological Clinic
Rm 176 Kent Hall

Dr. John Gunstad, Ph. D.
Department of Athletics & Psychology Professor

Salem Campus

24-hour hotline: 330-382-7444

Kristy Martell, M.S.Ed, LPCC-S
Counseling Specialist
Counseling & Wellness Services
Faculty Offices, 104 B – Salem

Stark Campus

24-hour hotline: 330-244-5188

Emily Ribnik, M.Ed., LPCC-S
Clinical Mental Health Counselor
Counseling Services
Lower Level – Campus Center

Kelsey Kalgreen, M.A., LPCC-S
Clinical Mental Health Counselor

Trumbull Campus

24-hour hotline: 330-675-7677

Barb Ozimek, M.A., LPCC-S
Counseling Specialist
Counseling Services
131 B Student Services Building

Tuscarawas Campus

24-hour hotline: 330-308-6414

Jennifer Benline with Personal & Family Counseling Services
106B Science & Advanced Technology Building

Laurie Donley
Director, Enrollment Management & Student Services
*For assistance, referrals or student concerns

How will student employees be affected?

Employment for all students employed during Spring 2020 must end no later than May 9, 2020.

Summer 2020 student employment processing opened on Wednesday, April 22, 2020. Summer student employment requests must be for essential and critical work and only students who will have an adequate workload should be hired.

The following procedures for timekeeping will be followed:

  1. If a student is performing work on-campus (i.e. grounds crew; facilities and maintenance), the student should use Empower to clock in and out for each work session.
  2. If a student is working remotely, the student should record the date, start time,and end time for each work session and submit it to their supervisor via email at the end of the work week. Using Empower, supervisors should enter the student’s punch in and punch out for each day worked and note once in the comment section: “Student is remote”.
FLASHcard Services: Questions and answers

FLASHcard Office Hours

  • The FLASHcard office will be open Monday through Friday from 8 a.m. to 5 p.m.


Students will need to pick their FLASHcard up in person.  However, if you won’t be on campus, you don’t necessarily need a card because there are no real online purchasing options with the card. Students who will be remote and want a card can fill out the distancing learning form on our website which gives them the requirements.

Bookstore: Will Kent State’s Bookstore Be Open or Accepting Orders and Returns?

textbook, Course Material and General Merchandise Orders 

To help in servicing our customers and maintaining a safe environment, we are encouraging all students to purchase your textbook materials online through our campus stores, for home delivery, before you arrive to campus. This will ensure that you get your required books in a timely manner and are ready for the start of the semester. The KSU Bookstores will provide a full refund for all Fall 2020 textbooks through Sept. 4, 2020.

Not sure which textbooks are required for your courses? Follow the link in FlashLine from your course schedule and select “View My Textbooks.” This link will give you the quickest access to the textbooks required for your courses. Or use the “buy your books” icon in the KSU mobile app.

Will the physical Kent State Bookstores be Open?

The  Kent State University (KSU) Bookstores at all locations reopened on Aug. 17, 2020.

The bookstore staff worked to reconfigure its spaces to meet the guidelines set forth by the CDC and the State of Ohio to ensure everyone’s safety. The stores will be open for your textbook, school supplies and university apparel needs. Due to the physical space, the number of customers permitted in the stores at one time will be limited. Textbook aisles will be closed off and we will be doing counter service. Signage will be posted, and staff will be available to address any questions.

Rental Returns from Spring

Still have rental books from the spring semester? No problem. Just utilize the pre-paid UPS label and send back to the bookstore. We will check these in before the overdue rental fees are applied to your account on Aug. 28, 2020. 

Textbook Buyback Program

Our textbook buyback program will resume on Sept. 14, 2020. Please note the best time to get the most money for your books is at the end of the semester as we are sourcing used inventory for the upcoming term.

How can we contact you for additional information or questions?

Please email us at


Academic Continuity: Where can students find related resources?

Academic continuity refers to the continuation of courses (programs, degrees). In the case of an on-campus emergency (weather, pandemic), academic continuity for classes on campus may not be able to be ensured unless other teaching modalities, including remote delivery, are considered.

Information on remote instruction for students, including access instructions and technology resources, is at For technology issues, contact TechHelp by either submitting a support ticket or via Live Chat with support staff. You can also call 24 hours a day, 7 days a week at 330-672-HELP. 

Academic Advising: How can students schedule appointments?

Advising and career guidance will be fully accessible. Your academic advisor is always ready and willing to discuss your Kent State journey and to help you plan for your academic career and beyond. Schedule an appointment to meet with your academic advisor by visiting KSU Advising and selecting a time and day to meet. Appointments are available virtually, so you can meet with your advisor from home or your residence hall room if you prefer. Schedule an appointment with an advisor.

Where do I find information regarding course withdrawal dates, pass/fail grades and re-adding a course?
  • The course withdrawal date has been extended to April 28.
  • Students who withdrew from a course between March 10 and April 1 can re-add the class by April .
  • Students can also opt to take many courses for Pass/Fail (deadline is May 18).
  • For more details please visit
I am scheduled to defend my dissertation/thesis. How do I proceed?

Given the suspension of face-to-face instruction and mitigation efforts to break the cycle of contagion of the COVID-19 virus, thesis and dissertation defenses and pre-defenses may be held with all members of the committee and the candidate participating remotely. Students who are scheduled to defend their dissertation or thesis prior to April 13 should contact their dissertation/thesis committee chair as soon as possible. Arrangements will be made for your defense to be held remotely. For a copy of our guiding principles and guidelines, go to the Graduate Studies home page.

I don't have internet at home to access my classes. What are my options?


What measures did Kent State put into place in response to COVID-19?

Kent State applauds Ohio Gov. Mike DeWine’s proactive approach to keeping our state safe during the ongoing spread of coronavirus (COVID-19). On March 12, Gov. DeWine banned all indoor and outdoor events with more than 100 attendees and provided the estimate that the spread of coronavirus (COVID-19) in Ohio will likely peak between late April and mid-May. As such, the university implemented a series of actions to slow transmission of the virus, and consistent with recommendations from state health authorities, to limit large gatherings and practice physical distancing. These included:

  • On April 30, Kent State President Todd Diacon announced the creation Fall 2020 Reopening Committees.
  • On April 27, Kent State President Diacon sent an email to university faculty and staff discussing how to ensure Kent State’s future.
  • On April 14, Kent State invited students, faculty, staff, parents and friends to tune into the virtual Spring Commencement ceremony on Saturday, May 9, at 11 a.m. EDT at An in-person commencement will be hosted when deemed safe.
  • On April 13, Kent State canceled all on-campus activities, events, summer camps and conferences sponsored by the university, as well as those sponsored by our community members who use the Kent State campuses to host their events through July 4.
  • On March 25, Kent State canceled study-abroad and study-away trips for Summer 2020 and announced that summer offerings during Intersession (May 14-June 3), Summer I (June 4-July 8) and Summer II (June 4-July 29) will be provided by remote instruction (synchronous and asynchronous) only. Moreover, any other scheduled summer course that begins before July 9 will be delivered through remote instruction only.
  • On March 23, Kent State regretfully announced the cancellation of the May 4 50th Commemoration Weekend events, scheduled to take place May 1-4, 2020. (All other campus events were also canceled at an earlier date.) The announcement indicated that a meaningful virtual May 4 50th Commemoration would be developed, and details would be announced at a later time.
  • Residence halls were closed March 20, at 5 p.m. Check out requirements and special arrangements.
  • On March 17, most buildings were locked.
  • On March 16, at 5 p.m., Kent State reduced campus operations until further notice. Only a limited number of employees will be asked to report to their campus. Areas requiring at least a minimal physical presence on campus include health services, public safety, information technology, residence services, dining services, mail services, facilities and a few research laboratories. Units designated for on-campus service will operate with limited staff in rotation.
  • On March 15 information was shared about an employee at Kent State who has been in close proximity to a person who tested positive for coronavirus (COVID-19). This employee is in isolation for 14 days and is being tested for COVID-19. These measures are in effect. Read the full email. Since that time the employee tested negative.
  • Kent State announced a modified spring semester schedule to slow transmission of the virus and consistent with recommendations from state health authorities to limit large gatherings and practice physical distancing, Kent State is taking the following preventative and proactive actions:
    • March 10-15: Face-to-face classes canceled.
    • March 16-20: Classes will be held via remote instruction.
    • March 23-29: Spring break will occur as scheduled.
    • March 30-End of Spring Semester: Classes will be held via remote instruction.
  • The university is following the CDC recommendations for travelers returning from countries with a CDC Level 3 Travel Notice:
    • Stay home for 14 days from the time you left an area with widespread, ongoing community spread (Level 3 Travel Health Notice countries) and practice physical distancing.
      Take these steps to monitor your health and practice physical distancing:

      • Take your temperature with a thermometer two times a day and monitor for fever. Also watch for cough or trouble breathing.

      • Stay home and avoid contact with others. Do not go to work or school for this 14-day period. Discuss your work situation with your employer before returning to work.

      • Do not take public transportation, taxis or ride-shares during the time you are practicing physical distancing.

      • Avoid crowded places (such as shopping centers and movie theaters) and limit your activities in public.

      • Keep your distance from others (about 6 feet or 2 meters).

    • If you get sick with fever (100.4°F/38°C or higher), cough, or you have trouble breathing:

      • Seek medical care. Call ahead before you go to a doctor’s office or emergency room.

      • Tell your doctor about your recent travel and your symptoms.

      • Avoid contact with others.

    • For additional questions on monitoring your health, contact your local public health officials (PDF).

  • We have suspended Education-Abroad programming in Florence, Italy, for spring 2020. Find updates and answers to FAQs.
  • Kent State University practice does not allow travel to, or through, countries listed at a warning level 3 on the CDC travel notice rubric. As such, scheduled Spring Break trips to Italy (CDC level 3 travel warning) and Vietnam (the flight passes through South Korea, which is also at a CDC level 3 travel warning) have been canceled. If or when additional countries are assigned a Level 3 travel warning by the CDC, the university will cancel trips to, or through, those countries up to the day of departure.
  • Individuals visiting University Health Services (UHS) are being screened during their appointment for recent international travel and will be asked about their health and travel history.
  • University Health Services is providing flu shots to those who need them. Anyone who has not received a flu vaccine this season should consider getting the vaccine. To find more information about flu shots or to schedule an appointment, call 330-672-2322.
  • University leaders, including those from UHS, the Division of Student Affairs, the Office of the Provost and the Department of Public Safety, are actively monitoring developments around the coronavirus, and coordinating campus resources, responses and communications.
  • Crews continue to clean and disinfect high-touch surfaces and restrooms in university buildings, residence halls, recreation facilities and the Kent Student Center.
  • The Office of the Provost is working with students and faculty to provide online learning solutions for students who returned from study abroad early.
University Emails

Kent State Email Communications

Below are a list of ongoing, recent communications by group, date and topic:

Kent State University Community

Recent communications distributed to the Kent State University community:

Kent State NYC Studio Program

Recent communications distributed addressing the Kent State NYC Studio program:

Kent State Florence Program

Recent communications distributed addressing the Kent State Florence program:

International Students

Recent communications distributed to international students:

Important Numbers & More Resources

Important Numbers

  • If you have questions regarding Coronavirus/COVID-19 please call 1-833-4ASKODH (1-833-427-5634) or email
  • Kent State University's One Stop for Student Services will take calls to help answer questions and concerns at 330-672-6000.
  • For Kent State employees with work-related questions, individuals may call Human Resources at 330-672-2100.
  • For any questions about health-related issues, individuals may call the Kent City Health Department at 330-678-8109.

Additional Information

Learn more about COVID-19 from the Centers for Disease Control and Prevention and Kent State's University Health Services.