Blue & Gold Points of Pride | Housing | Kent State University

Blue & Gold Points of Pride

Dear Potential Residence Services Student Employee,

It is important to us that you know what to expect before joining the Residence Services staff team! With that in mind, please review the following and consider the commitment you are making prior to completing your Residence Services Student Employee Application.

Student employees in the Department of Residence Services are entrusted to represent the department and the Kent State University community. In doing so student employees must be professional and demonstrate positive interactions to support students, colleagues, and families.

Blue and Gold Points of Pride

Expectations for Residence Services Student Employees are outlined through Blue and Gold Points of Pride. The Blue and Gold Points of Pride are made up of three components – what you can expect from us, what is expected of you, and what you will learn while working for the department.

Student employees can expect from the department:

  • Commitment to your success as a student
  • Position specific training and development
  • Ongoing feedback, support, and challenge from your direct supervisor
  • Formal performance evaluation at least once a year
  • Occasions to provide feedback on your direct supervisor and the department
  • Department practice consistent with the expectations set forth in the Student Employee Handbook (available through Career Services Center)
  • Training and development opportunities beyond your specific role
  • Inclusion in department-wide student staff social events
  • Job specific expectations from your direct supervisor(s)

Student employees are expected to:

  • Serve as a role model to students in the residence hall communities and understand that personal behavior on or off-campus may impact student employee status
  • Understand the work will require flexibility and collaboration with others
  • Be engaged, take initiative, and maintain appropriate level of customer service
  • Manage schedule, prioritize work tasks, and meet deadlines
  • Adhere to proper attire based on position
  • Maintain personal hygiene
  • Communicate effectively, orally and in writing
  • Maintain office cleanliness (examples include)
    • Not allowing trashcans to overflow
    • Being aware that food can lead to pest control issues
    • Support the department’s sustainability & recycling initiatives
  • Utilize direct supervisors for updates on current information or changes
  • Communicate professionally via phone and e-mail

Student Employee Learning outcome: 

As a result of being a residence services student employee, students will be able to…

  • Articulate the purpose of on-campus housing (training exit survey)
  • State how your role connects to the mission of the department
  • Learn position-specific strategies for building relationships with members of the community
  • Demonstrate engagement in critical-thinking discussions to solve problems
  • Articulate understanding and demonstrate application of Residence Services' philosophy of restorative justice
  • Understand and use strategies to develop inclusive communities

All the best as you begin your application progress!

Department of Residence Services