How to recover your evaluation password
How to RECOVER your evaluation password (for returning users)
If you have previously accessed the online evaluation process, you can recover your evaluation password by taking the following steps:
- Access your homepage log-in site at https://videsktop.kent.edu/viEvalHomepage/login.aspx
- Select "Forgot your password?"
- You will be redirected to the password recovery screen
- Enter your ENTIRE email address and select "Send"
- You will receive a message to check your email.
- You will receive an email from Admin@videsktop.com immediately containing your previously established password. Keep in mind that your password for the evaluation process may be different than your FlashWord. The passwords are unrelated and do not 'sync.'
- Close the password recovery window by selecting "Close". you will be directed back to the login screen
- Enter your username (without the @kent.edu) and the password from your email.
- Select “Login” to be directed to your evaluation homepage.