Supervisory Workshops | Training & Development | Kent State University

Supervisory Workshops

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Assessing and Improving the Performance of Others

Workshop # IAIP

This workshop uses small group discussion and case studies to better understand the importance of performance management. The process will be thoroughly examined from the manager's and employee's points of view to better enable managers to fully utilize the evaluation process as a way to encourage and develop employees. In addition, participants will learn more about how to properly prepare and conduct an effective performance evaluation. Also, the role of the manager after the evaluation is concluded will be explored.

Group
  1. Supervisory

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Format
Instructor
Length
3 hours
Who Should Attend
Managers, New Supervisors, Supervisors

Bridges: Building A Supportive Community (Title IX) (BC 1hr)

Workshop # OBBSC

This course provides faculty and staff understand sexual misconduct, including sexual harassment and sexual violence and methods for identifying and university procedures for reporting sexual misconduct.

This course is ideal for all Kent State faculty and staff. 

This course may be used as your one hour of annual Title IX training and one hour of your annual Beyond Compliance goal.

Group
  1. Managerial

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  2. Supervisory

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Format
Online
Length
1.0 hours
Who Should Attend
All Faculty & Staff

Building Your Team: Interview Dynamics (formerly Hire for Excellence: Interviewing)

Workshop # IHEI

Do you have a plan when interviewing candidates? Do you have a tough time gathering information from potential employees? Most interviewers don’t know what to ask or ask the wrong questions, leading to bad hires and worse. During this workshop, learners become ‘interviewing dynamics’ and discover best practices for conducting behavioral based interviews in the workplace. Learners will create behavioral questions to give them the best chance to gather candidate information, develop a candidate evaluation strategy to achieve the best results - before, during and after the interview, and discover how to guide the interview conversation to get the answers to make the best hire.

This workshop is ideal for all Kent State employees involved in the hiring process.

Through Interview Dynamics, you will:

  • Develop a candidate evaluation strategy to achieve the best results - before, during and after the interview
  • Discover and practice a step-by-step interview process that eliminates commonly made mistakes
  • Learn how to form proper behavioral questions that give you the best chance to gather candidate information
  • Practice a four step method to form a comprehensive picture of your candidates
Group
  1. Managerial

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  2. Recruitment

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  3. Supervisory

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Format
Instructor
Length
4 hours
Who Should Attend
All Faculty & Staff

Bullying in the Workplace

Workshop # OBW

This course trains managers and employees in recognizing and preventing workplace bullying. In this course, workplace bullying is defined, its effect on the workplace is outlined, and the types of bullies and reasons for bullying are examined. Finally, the course provides practical tips for dealing with bullying and for maintaining a bully-free environment.

This course is ideal for all Kent State faculty and staff.

Group
  1. Managerial

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  2. Supervisory

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Format
Online
Length
0.5 hours
Who Should Attend
All Faculty & Staff

Coaching Your Team (formerly Workplace Conversations: Maximizing Results)

Workshop # IWCMR

How exactly does a supervisor coach employees? What do coaches do? Practice coaching methods to help guide your employees through those tough development conversations. Discover seven characteristics of a coach, develop questions to engage employees in coaching conversations and practice holding different coaching conversations.

This workshop is idea for supervisors and managers.

Through Coaching Your Team, you will:

  • Discover seven characteristics of a coach
  • Develop questions to engage employees in coaching conversations
  • Practice holding different coaching conversations
Group
  1. Managerial

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  2. Supervisory

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Format
Instructor
Length
4 hours
Who Should Attend
Managers, New Supervisors, Supervisors

Communicate with Others (formerly Communication Effectiveness)

Workshop # IICE

Getting your message across in a way that is clear and coherent is a critical skill in your professional and personal life. This workshop identifies the necessary ingredients of any conversation. Learn to be a better communicator by exploring the communication process and how different communication styles affect your personal style.

This workshop is idea for supervisors and managers.

Through Communicate with Others, you will:

  • Become a better communicator by examining the four key ingredients to any conversation
  • Appreciate the art of conversation through the role of speaker, listener and observer
  • Create the best possible climate for communicating through empathy, asking the right questions and understanding the person’s viewpoint
  • Understand how non-verbal communication and feedback influence how your message comes across
Group
Format
Instructor
Length
4 hours
Who Should Attend
All Faculty & Staff

Developing Your Team Performance (formerly Supervising Successful Performance)

Workshop # ISSP

Add employee coaching to your supervisory tool belt! Effective coaches offer their employees leadership opportunities through development while promoting a positive, creative working environment.  This workshop examines performance management via case studies and activities to help supervisors become employee motivators and provides the GAP model for supervisors to use for improving employee performance.

This workshop is idea for supervisors and managers.

Through Developing Your Team Performance, you will:

  • Discover the benefits of quality performance management
  • Practice the GAP change model for improving employee performance
  • Identify methods to help motivate employees
  • Explore resources and proactive steps, informally and formally, that are available to improve employee performance
Group
  1. Managerial

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  2. Supervisory

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Format
Instructor
Length
4 hours
Who Should Attend
New Supervisors, Supervisors

Employment Law and Harassment Prevention (BC 4 hrs)

Workshop # IELHP

What is the ADEA? Or FLSA? How about ADAAA? Does your mind spin trying to keep up with constantly changing employment laws? Can you spot or prevent sexual harassment in the workplace? What should you do if a harassment complaint is brought to your attention? This workshop examines what supervisors and managers should know to maintain a working knowledge of federal and state laws/regulations that impact employment at Kent State.

This workshop is designed for managers and supervisors, but relevant for all faculty and staff.

This workshop counts as 4 hours toward your annual Beyond Compliance goal.

Through Employment Law and Harassment Prevention, you will gain:

  • A  fundamental understanding of the following laws:
    • Title VII of the Civil Rights Act of 1964
    • Age Discrimination in Employment Act (ADEA)
    • Americans with Disabilities Act as Amended (ADAAA)
    • Fair Labor Standards Act (FLSA)
  • Insight to the role a supervisor plays in preventing harassment in the workplace
Group
  1. Diversity

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  2. Recruitment

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  3. Supervisory

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Format
Instructor
Length
4 hours
Who Should Attend
Managers, New Supervisors, Supervisors

Ethics & Code of Conduct

Workshop # OWE

This online course is designed to raise awareness of ethical values and the principles of ethical business practices. The course describes the core ideals underlying ethical decision making, presents practical steps employees must take to avoid ethical lapses or violations of the law, and highlights personal responsibility and how to respond to ethical challenges.

This course is ideal for all Kent State faculty and staff.

Group
Format
Online
Length
1.5 hours

Managing the Change Curve

Workshop # IMCT

We face change on a daily basis, whether at work or home. It can be one of the most difficult situations to handle, especially if we resist the change. This workshop provides an assessment and model that addresses concerns learners have while moving through the four phases (denial, resistance, exploration and commitment) of change. Learners will explore the four phases of change, pinpoint their current stage in the transition process and develop an action plan for managing change transitions.

This workshop is ideal for managers and experienced supervisors.

Group
  1. Managerial

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  2. Supervisory

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  3. Teambuilding

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Format
Instructor
Length
3 hours
Who Should Attend
Managers, Supervisors

Prevent Harassment & Discrimination

Workshop # OPHC

Customized to the Kent State environment, this course provides employees with the information they need to prevent and report sexual harassment and other forms of workplace harassment. Interactive scenarios display the "gray area" situations involving all types of unlawful harassment, including race, national origin and religion.

This course is ideal for all Kent State faculty and staff.

Group
  1. Supervisory

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Format
Online
Length
1 hour
Who Should Attend
All Faculty & Staff

Prevent Workplace Violence

Workshop # OPWV

This online course is designed to raise awareness of workplace violence and reduce the risk of injuries if an incident should occur. Besides identifying the five most common types of attacks and four types of workplace attackers, the course explains how employees should respond in emergencies.

This course is ideal for all Kent State faculty and staff.

Group
Format
Online
Length
1 hour
Who Should Attend
All Faculty & Staff

Project Planning Basics (formerly Planning and Decision-Making for Supervisors)

Workshop # IPDM

Research shows that one hour of proper planning saves 10 hours of ‘doing’.  This workshop explores the planning process and rationale behind making problem-solving and decision-making easier. Learners engage in the ‘basics’ of planning a project, focusing on step-by-step instructions and tools to help eliminate problems before they arise. Learners walk away with hands-on experience using various methods and techniques to construct an effective plan from the ground up.

This workshop is idea for supervisors and managers.

Through Planning Basics, you will:

  • Create a project plan using a seven step planning process
  • Identify internal and external conditions through a SOAR analysis
  • Incorporate SMART goals to enrich the planning process
  • Identify and apply various decision-making strategies during a scenario
Group
  1. Supervisory

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Format
Instructor
Length
4 hours
Who Should Attend
New Supervisors, Supervisors

Understand Your Role (formerly The Competent Supervisor)

Workshop # ICS

As a supervisor, how can I create the best work environment for my team? The environment a supervisor creates impacts many areas including employee development, relationships, retention and more. Continuing from Focus Your Strengths, this introductory workshop overviews four critical roles that supervisors must understand when guiding their teams.  
• Creating Work Plans
• Coaching/Developing Your People
• Managing Performance
• Building Effective Relationships

This workshop is idea for supervisors and managers.

Through Peer to Leader: Understand Your Role, you will:

  • Overview four crucial roles that lead to supervisor excellence
  • Practice supervisor skills in the four areas
  • Develop a personal action plan

 

Group
  1. Supervisory

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Format
Instructor
Length
4 hours
Who Should Attend
New Supervisors, Supervisors

Understanding and Responding to Discrimination and Harassment

Workshop # OPWV

Participants will gain a deeper understanding of discrimination and harassment through the interactive use of scenarios and discussion around real workplace application.

Group
  1. Managerial

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  2. Supervisory

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Format
Instructor
Length
2.5 hours
Who Should Attend
All Faculty & Staff

Understanding the Americans with Disabilities Act (BC 2.5hrs)

Workshop # IUADAA

This workshop, based on the 2008 Americans with Disabilities Amendments Act, gives learners an opportunity to understand the laws under the ADA Amendments Act (ADAAA). Learners will increase their understanding of the original intent of the definition of disability, factors that qualify an individual as disabled, and information about the complaint process and the reasonable accommodation request process.

This workshop is ideal for all Kent State faculty and staff.

This workshop counts toward 2.5 hours of your annual Beyond Compliance goal.

Group
  1. Diversity

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  2. Managerial

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  3. Supervisory

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Format
Instructor
Length
2.5 hours
Who Should Attend
All Faculty & Staff