An employee I supervise sent me a request, but our unit has stipulated that all requests must go to our department head. Can I forward the request to the appropriate person?
Yes, but you cannot simply forward the email containing the request. You must open the document in DocuSign. Once you have the document open, click on “OTHER ACTIONS” in the top right corner of the platform and then select “Assign to Someone Else”. DocuSign will prompt you to input the name and email of the new signer (e.g. your department head).