January/February 2018 | Kent State University

January/February 2018

Monday, February 26, 2018 - 2:49pm
Salesforce's Spring 2018 release is now live in sandbox environments! In Salesforce Spring 2018, users will now see new email sync functionality with Lightning for Outlook, AI capabilities with Einstein Analytics, and the ability to send customized Marketing Cloud campaigns from...
Monday, February 26, 2018 - 2:38pm
How does this certification help you in the projects you’re working on?
Monday, February 26, 2018 - 11:03am
Join Salesforce.org for the 6th Annual Higher Ed Summit, co-hosted by Georgetown University
Monday, February 26, 2018 - 10:45am
There were many exciting new features and a new partnership announced at Dreamforce ‘17! This past conference brought many new updates to Email Studio, Social Studio, Mobile Studio, and much more. Salesforce has partnered with Google Analytics 360 to allow for seamless connection...
Monday, February 26, 2018 - 10:21am
This team has been working diligently to make the org split as seamless as possible for the end users. The team meets twice a week to review the remaining open items and discuss any obstacles.
Wednesday, February 21, 2018 - 4:08pm
Recruiting - Phase II Update PROJECT HIGHLIGHTS Set up/configured telecounseling Loaded the following vendor data: Fire Engine Red Inquiries ACT Purchase List American Student List (Trumbull) College Bound Selection List (Tuscarawas) Loaded legacy undergraduate data for the foll...
Wednesday, February 21, 2018 - 3:44pm
The CRM Architecture team’s journey over the last year was a rollercoaster, mirroring the progress made and changes encountered by the CRM projects as a whole. The journey was started with the concurrent development and go-live of several large initiatives, and ended with a strat...

At a Glance

HIGH-LEVEL MILESTONES AND PROGRESS

Key Milestones

Discovery 

Development 

Training

/Testing

Go-Live

Graduate Admissions

Completed 

Completed

Completed

August 2016

CRM Architecture and Data Strategy

Completed

Completed

Completed

April 2017

UCM Marketing Cloud

Completed

Completed

Completed

May 2017

WKSU Marketing Cloud

Completed

Completed

Completed

May 2017

One Stop Discovery

Completed

N/A

N/A

May 2017

University Calendar - Phase I

Completed

Completed

Completed

June 2017

Flashperks - Phase I

Completed

Completed

Completed

June 2017

Data Migration - General Person

Completed

Completed

Completed

July 2017

Duplicate Management

Completed

Completed

Completed

July 2017

Enterprise Marketing Cloud

Completed

Completed

Completed

July 2017

Recruiting - Phase I

Completed

Completed

Completed

August 2017

Data Sync - General Person

Completed

Completed

Completed

August 2017

University Calendar - Rollout

Completed

Completed

Completed

August 2017

Flashperks - Phase II

Completed

Completed

Completed

August 2017

Marketing Cloud for Flashperks

Completed

Completed

Completed

September 2017

Marketing Cloud for Residence Services

Completed

Completed

Completed

October 2017

Classy

Completed

Completed

Completed

November 2017

CRM Architecture and Governance

Completed

Completed

N/A

December 2017

Recruiting - Phase II

Completed

In Progress

In Progress

January 2017

CRM Org Strategy Setup/Config

Completed

In Progress

In Progress

February 2018

TKS

Completed

In Progress

Not Started

February 2018

Marketing Cloud for Advancement

In Progress

In Progress

Not Started

February 2018

Salesforce HEDA Discovery

In Progress

In Progress

In Progress

March 2018

CRM Security Reporting

In Progress

Not Started

Not Started

March 2018

Address Verification

In Progress

In Progress

In Progress

April 2018

Admissions

In Progress

In Progress

Not Started

April 2018