Meet our New Associate CRM Analyst Jackie Cruz | Kent State University

Meet our New Associate CRM Analyst Jackie Cruz

Jackie CruzHometown:

Streetsboro, Ohio

 

What are your job duties:

  • As an Associate CRM Analyst some responsibilities include:
  • Working with functional and technical teams to understand requirements and configure Salesforce and related applications to meet business process needs and functionality
  • Staying informed of upcoming system releases and assisting with configuration and preparing for deployment for production
  • Creating and supporting workflows, process flows, and other related application processes/forms
  • Support for functional users and support escalation

 

What are some of your hobbies?

Video games and baking!

POSTED: Wednesday, December 6, 2017 - 5:17pm
UPDATED: Wednesday, December 6, 2017 - 5:19pm