Showcasing our Certifications | Constituent Relationship Management (CRM) | Kent State University

One Question...

How does this certification help you in the projects you're working on?

 

Dan BennerDan Benner

Certified Salesforce Administrator

Preparing for this certification gave me a strong understanding of the features and tools available in the Salesforce platform. I have relied on that knowledge often for the development projects I’m working on.

 

 

 

Kim Homsher

Kim Homsher

Certified Salesforce Administrator

For the past several months, I’ve been the Business Systems Analyst for the Salesforce Data Management effort and for the Salesforce Security Team. The certification exam focuses heavily on both of these areas, so studying these in depth has been a great help in my projects. I’m able to make suggestions for best practices in data extraction, mass updates, and reporting. On the security team, I’m able to offer recommendations for profile creation, permissions, and organization setting defaults. With the certification, I’m equipped to propose ideas and solutions for departments implementing Salesforce projects.

 

 

Octavian MaianuOctavian Maianu

Certified Salesforce Administrator

The Salesforce Certified Administrator certification is a demonstration that someone has experience with and broad knowledge of Salesforce applications, configurations, and latest features. This knowledge is crucial in designing and implementing solutions that meet the requirements of our diverse functional users. I look forward to using the multitude of tools provided by Salesforce on projects that directly impact student and faculty/staff success such as the One Stop for Student Services and Marketing Cloud implementations.

 

 

Disney MaxwellDisney Maxwell

Certified Salesforce Administrator

Preparing for the exam has helped in understanding the Salesforce platform and the various features that it offers. It also helps in learning the various solutions that are possible for the different scenarios that we come across on our projects.

 

 

 

Jonathan PrenosilJonathan Prenosil

Certified Salesforce Administrator

Salesforce updates their exams for each of their three yearly releases. Preparing for the Spring ’17 update of the Certified Administrator exam forced me to focus on some of the updates and improvements that were made for the Spring ’17 release. Understanding what some of these new features and updates can do for us has definitely helped conversations around what the student retention and student success pieces of the Salesforce implementation can look like.