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Technology Support - In Person

Each campus has a walk-up support location that students, faculty and staff can visit for basic assistance such as password and personal computing issues.

Costs associated with this service

Most services offered at walk-up locations are offered at no charge.

The Tech Spot is a pay service for personal equipment. Visit The Tech Spot website at techspot.kent.edu/services/index.cfm for a comprehensive price list.

How to request this service

Kent Campus: 

Regional Campuses: 

Service delivery process

Expected response time for acknowledgement: Varies based on method of support

Expected response time for fulfillment:
Immediate to five business days

Service delivery hours:
Visit support.kent.edu/help for hours of availability

Additional information

We also offer support online:

  • Online Technology Help Center at support.kent.edu: technology Support Tickets and self-service articles

and by phone:

  • The Technology HelpLine: 330-672-HELP (4357)

Service provided by: Customer Support
Last revised: 2013-04-28 18:16:10



Customers eligible to request:

Staff Faculty Students Alumni Guests
         

Alumni: Limited support on personal computing issues
Guests: Limited support on personal computing issues

Support Information

support.kent.edu
330-672-HELP (4357)