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Network and Wireless Support (Residence Halls)

ResNet provides network support and connection troubleshooting for students living in residence halls or Allerton Family housing. Support is provided in person or by phone.

Costs associated with this service

No Charge

How to request this service

Visit online at www.kent.edu/resnet, visit The Tech Spot in the Tri-Towers Rotunda, or call 330-672-HELP (4357)

Service delivery process

Expected response time for acknowledgement:
Immediate

Expected response time for fulfillment:
Immediate to 5 business days

Service delivery hours:
Monday - Thursday, 9 a.m. - 8 p.m.
Friday: 9 a.m. - 5 p.m.
Sunday, noon - 8 p.m.
Closed Saturdays
Normal business hours (9 a.m. - 5 p.m.) during university breaks

Service provided by: Customer Support
Last revised: 2013-04-28 18:35:10



Customers eligible to request:

Staff Faculty Students Alumni Guests
         

Support Information

support.kent.edu
Phone: 330-672-HELP (4357)