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The Tech Spot: Personal Computer Support/Repair

The Tech Spot assists Kent campus students, faculty and staff with their personally-owned computer and device issues. The Tech Spot is an Apple and Dell authorized service center.
Services include:
  • Authorized warranty repair services for Apple and Dell products
  • Virus and spyware removal
  • Data transfer from an old or non-working computer to a new one
  • Hardware installation or repair including computer optimization, screen replacement, and physical cleaning
  • Software and operating system troubleshooting and installation

Costs associated with this service

Visit The Tech Spot website at techspot.kent.edu/services/index.cfm for a comprehensive price list.

How to request this service

Visit online at techspot.kent.edu or in-person in the Tri-Towers Rotunda,

Or call 330-672-TECH (8324).

Service delivery process

Expected response time for acknowledgement:
Immediate

Expected response time for fulfillment:
Immediate to five business days

Service delivery hours:
Monday - Thursday, 9 a.m. - 8 p.m.
Friday, 9 a.m. - 5 p.m.
Saturday, closed
Sunday, noon - 8 p.m.

During Semester Breaks:
Monday - Friday, 9 a.m. - 5 p.m.
Saturday and Sunday, closed

Service provided by: Customer Support
Last revised: 2013-04-28 18:38:18



Customers eligible to request:

Staff Faculty Students Alumni Guests
         

Support Information

The Tech Spot:
techspot.kent.edu
Tri-Towers Rotunda
330-672-TECH (8324)

After-hours Support

Tech at Night (Kent Campus residence hall students):
techatnight.kent.edu

Online support and self-service articles:
support.kent.edu

Technology HelpLine:
330-672-HELP (4357)