What does it take to be a ... Salesforce Administrator in your department?

Here are some of the areas of responsibility:

• Custom fields: Creating custom fields to support your business processes.
• Picklist Values: Adding new picklist values as needed to support your processes.
• AppExchange Discovery: Research additional tools that may benefit your users.
• Reports and Dashboards: Creating reports and dashboards for your users so they information they need is readily available and accurate.
• Test Plan Development: Tracking functionality and changes for successful deployment of enhancements and upgrades.
• Page Layouts: Adding or removing fields, or rearranging sections and fields so they make sense for your users.

If you are going to serve as a Salesforce Administrator in your department, you should consider becoming a Certified Salesforce Administrator. 

If you would like more information, please fill out this survey!